PREXA PATEL

Brampton, ON 647-***-****

E: adtrjl@r.postjobfree.com https://www.linkedin.com/in/prexapatel

QUALITY ASSURANCE

Detail-oriented and results-driven Quality Assurance Analyst with 6+ years of experience(Manual & Automation)within an Agile environment. Proficient with STLC cycle, including requirements gathering, test planning, test case design, test environment setup, test execution and closure. Expertise in manual and automation testing, reporting, analyzing, troubleshooting bugs and tracking. Recognized as a valuable testing resource within the team. A trusted advisor with a reputation for consistency, quick turn around and commitment to quality excellence. Excellent communicator eager to learn and apply new skills.

Core Competencies

Manual Testing

Automated Testing

TestRail, HP ALM

Jira, Confluence

Postman, Swagger

API & UI Testing

Git

Microservices testing

Database (SSMS)

Data Dog, Splunk, Stoplight

Access Management, Saviynt

LDAP, Active Directory

Deploy AWS Lambdas

Intermediate SQL queries

PROFESSIONAL EXPERIENCE

Senior QA Engineer Symend, Calgary, AB 05/2021 – 11/2022

Led the Data Ingestion and UI side of testing activities, ensuring the customer data in the system was error-free and appropriate downstream activities were triggered.

Owned the task of developing, executing and maintaining test scenarios based on product requirements, enhancements, and defect fixes.

Lead QA activities that include deploying software builds into different environments, generating test data, triaging issues, reporting on testing progress and identifying risks to dev teams.

Developed and Executed Postman API scripting for day-to-day API testing.

Maintained, debugged and executed Selenium WebDriver Java scripts for automated testing.

Examined test databases using SQL queries to verify and validate test data.

Deployed microservices for different modules to test results using GitBash (Docker Desktop).

Identified, documented, and tracked defects using the defect tracking tool Jira with details of the environment.

Maintained Test Rail test case management.

Executed Feature, Functional, Integration, Smoke, End to End, Regression and User Acceptance Tests.

Assisted QA Lead in seeking sign-Off on release and testing documents.

Documented, tracked, and communicated test plans, results, analysis, and unresolved problems to the QA lead.

Collaborated with Development, DevOps, and Customer Support team to ensure successful completion, deployment, maintenance, and operations of solutions with a focus on product quality and integrity for every release.

Senior Manual QA Analyst Simeio Solutions Inc, Toronto, ON 12/2016 –04/2021

Led testing activities of multiple IAM projects related to access and identity management.

Acted as QA Lead Tester on IAM development projects ensuring testing deliverables were on track and tested thoroughly as per project requirements.

Tested UI interfaces built for Government clients to ensure single sign-on, single-out, authentication, session replication and identity federation integrations worked as expected.

Developed and wrote concise test strategies, test plans and traceability matrices to ensure comprehensive testing coverage against business use cases.

Developed test scenarios and specific test cases from end-user perspective covering all conditions per client requirements.

Strong understanding of database systems and proficient at executing intermediate SQL queries

Performed Feature, Integration, Smoke, Sanity, Functional, and Regression (UAT, SIT environments)

Attended daily status meetings to discuss current progress and assess project risk/impact due to changing requirements.

Interacted with developers and business users to communicate defects using Jira / HP ALM by providing detailed steps to replicate logged defects.

Executed automation scripts developed using the Selenium framework built on Java by a QA automation specialist (TestNG, Page Object Model) to improve efficiency and lower time for regression testing.

Tested Healthcare implementation APIs using Postman and Swagger and verified logs using Splunk.

Noteworthy projects include Canada Health Infoway, Service Alberta and Service New Brunswick and TELUS-Saviynt UAT implementation

Security Analyst BMO, Toronto, ON 05/2016 – 11/2016

Led ad-hoc analysis on IAM data for accuracy to management by running reports in Spotfire and Aveksa tool.

Assisted as a front-line support to customer inquiries, complaints and problems

Ensured the customer needs are met and exceeded by resolving complaints/issues in timely and effective manner.

Governed the certification process to ensure that there 0% non-complaint reviewers for each certification period.

Managed data integrity issues and clean up for IT Access Management.

Data Analyst Rogers Communications Inc., Toronto, ON 06/2005 – 12/2015

Managed Access Control Administration for users requesting password reset and access to different platforms.

Executed basic to intermediate SQL queries to obtain complex data from tables in remote databases to check duplicates.

Contributed and communicated project updates in weekly meetings with developers, business analysts, QA team and product owner resolving the issues

Installed and configured client OS (Windows XP,2000, Vista,7), set network parameters, installed drivers, created user accounts, assigned group memberships, permissions and security policies and data transfer.

Troubleshooted for technical issues via phone and remote desktop technology.

Maintained IT assets (Software & Hardware) in ITAM database.

Skilled at imaging, troubleshooting, and upgrading desktop's/laptops.

EDUCATION

Bachelor of information technology, Telecomm & Networks, Ryerson University, Toronto, ON

Advanced Diploma in Computer Systems and Network Technology, Centennial College, Toronto, ON

TRAINING AND DEVELOPMENT

Saviynt IGA Level 100 & 200

ITIL Foundation

Lean Sigma Yellow Belt

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