*** * * ******. 337-***-****

Rayne, La ***** adtriz@r.postjobfree.com

Paul J. Melancon

Objective To locate a professional opportunity within a company that would offer longevity, growth and the opportunity to help end users better understand working within a collaborative system and guide them to the solution.

General Summary I have three years of electronic studies, 12 years of installation and troubleshooting networks, and 24 years repairing and building computers. I also possess telecommunication support skills. I have beneficial team player skills, and great P.C. experience (hardware, networking, etc...).

Software Experience Azure Cloud Services, Hyper-V setup and configuration, Failover Cluster on Blade systems, Live Migration of Virtual Machines through Failover Clusters, Windows 2012, 2008 R2, 2003 server, Windows 8, 7, XP(Professional and Home), 2000 Professional, Windows NT Workstation and Server, Windows 98, Microsoft Office 2010, 2007, 2000, XP, and 2003, Internet Explorer 4.0 to current, Front-page 97-98, Macromedia Dreamweaver, Client Access and Rumba for AS400 Server, Solaris 5.6 Operating system, Various UNIX and Linux knowledge, and other various applications.

Education

2007, 2010 Microsoft TechED Conferences

2011 Microsoft Management Summit Conference

1999 to 2005 UL Lafayette – B.S. Degree in Industrial Technology, College of Engineering

2002 UL Lafayette – Associates Degree in Industrial Technology

1998 New Horizon Learning Center - Administrating Windows NT 4.0 Server.

1992 to 1995 UL Lafayette - Computer Engineering

1993 to 1994 Lafayette Regional Technical School - Electronics

Certifications: ITIL V4 Foundation Certification: GR671408809PM

Employment

June 2017 to Present CGI – Lafayette, La.

Provides assistance with configuration management and system administration of CDX applications and “CloudOS” infrastructure. Specific duties include deployment of new software, routine security patching, implementation of service monitoring using Microsoft SCOM, and administration of backups using Microsoft DPM. Azure Reservations for cost reduction of IAAS platform. Azure virtual Machines and Network Security Groups for securing systems from intrusion remediation. Confluence documentation, Topology diagrams, Service Management Matrix (JIRA work, Leading stand-ups, Ticket Creation, Technical Support Liaison, Storage Systems)

December 2007 to June 2017 University of Louisiana at Lafayette – Lafayette, La.

Systems administrator for all the University of Louisiana campus windows domain computers. Work with System Center Configuration Manager for Operating System Deployment and reporting on systems with problems in the field. Various Software installation packaging to deploy campus wide for all the university windows domain users. Create images for all the dell computers to refresh or reinstall computers remotely in the field. Setup and configured System Center Operations Manager 2012 SP1 for focused monitoring on our Hyper-V environment which extended to our whole datacenter. Design and configure Failover Clusters for campus Blade container. Hyper-V implementation on Windows Server 2008 R2 Core installations.

June 2005 to December 2007 University of Louisiana at Lafayette – Lafayette, La.

Helpdesk Assistant Manager for all of University of Louisiana campus. Responsible for creating user accounts, troubleshooting problems with email issues, creating slipstream windows XP cd’s for volume license operating systems. Deal closely with integration of UNIX, Windows, and IBM mainframe implementation for student connections to webpage.

September 2003 to June 2005 University of Louisiana at Lafayette – Lafayette, La.

Laboratory Manager / Network Administrator for Petroleum Engineering Department at University of Louisiana at Lafayette. Job duties include attending to computer labs and network domain in Petroleum Department. Purchasing Equipment and chemicals from various companies when needed for student experiment. This is all in conjunction with repairing and general upkeep of test equipment in the student labs.

August 2001 to September 2003 MEPoL – Lafayette, La.

MEPoL is affiliated with the University of Louisiana at Lafayette. Employed as a Network Engineer, duties consist of upkeep of the current network, watching logs on the hardware firewall for hacking activity, also taking care of Small Business Server 2000, with Exchange server enabled through SBS 2000. Including the network configuration of raid 5 hardware, Iomega NAS Servers, for extra network storage.

April 2000 to August 2001 University of Louisiana at Lafayette – Lafayette, La

Communications Technician for the Department of Information Networks at the university. Major responsibilities include performing a wide area networking support. Experience providing installation and support for fiber optics, CAT 5, coax, and wireless local area networks.

November 1999 to April 2000 University of Louisiana at Lafayette – Lafayette, La.

Help Desk and network support consultant for the University Computing Supporting Services. Primary responsibilities include the activation of end user computing accounts for the University’s official academic computing system, providing application and network software support, assisting in the development of online and print computing documentation, and training Help Desk staff to deal with advanced configuration procedures. As a network support consultant, assisting users in the configuration of POP mail clients, troubleshooting problems associated with corrupt mailboxes and issues with mail quota. I also served the department by providing advanced support for remote access dialup configuration.

April 1999 to June 1999 Lafayette General Medical Center – Lafayette, La.

Network Engineer responsible for the upkeep of the network,

mappings of individual users. I would repair any personal PC typical and custom software that would become corrupted and unattached from the network. Software included Bluevista (terminal emulation program for radiology software lynx.), Centamax (customer support software for nurses use with patient phone support.), Onecall (nurse scheduling program for placement of nurse shifts.) Dynacomm/elite (software emulation program for connectivity with the IBM Mainframe.), PC3270 (older software version for connectivity with the IBM Mainframe session.). Also worked with typical software Windows 3.11,95,98,NT Server 4.0, MSOffice 97, Novell 4.11.

November 1997 to February 1999 National Tank Company - New Iberia, La.

LAN Administrator responsible for the maintenance of personal PC's and Local Area Network. PC upkeep consisted of supporting Windows 3.11, 95, 98, NT4.0 Server and Workstation, Novell 3.12, 4.11, Office 4.2, 4.3, 97, Word 6.0, 7.0, 97, Excel 6.0, 7.0, 97, Access 2.0, 7.0, 97, Power Point 2.0, 7.0, 97, Microsoft Exchange 4.5, 5.0, and Microsoft Outlook Programs. Built an Access Database for keeping track of sending out employees for drug screening and tracking. Also supported Rumba and Client Access for the IBM/AS400 server that was connected Frame Relay to the corporate office in Houston, Texas. Network upkeep consisted of configuring Windows NT 4.0 server for users and permissions for users and keeping routers and Fiber connection between buildings operational. Additional 10 Base-t connections I ran and provided for new computers or added computers.

September 1997 to November 1997 Emco - Baton Rouge, La

PC technician was responsible for upkeep and maintenance of

Lafayette Parish School Board's computer networks. PC work mainly

with Windows NT 4.0 and a CD share program run on NT server to allow multiple CD's to be accessed over the network, Corel Word 8.0.

June 1997 to September 1997 USI/Microage Computers - Lafayette, La

Contracted PC technician work. Relinquish the network and personal

PC's of any problems that may be occurring. Worked with Office 4.2, 4.3, 97, Windows 3.11, 95, NT4.0, Novell 3.12, 4.11, Word 6.0, 7.0, 97, Excel 6.0, 7.0, 97, Power Point 2.0, 7.0, Access 2.0, 7.0, 97. Also worked with Rumba an interface program for AS/400 Server.

November 1996 to June1997 Genesis Computer Services - Lafayette, La

Repair technician. Repair of personal computers, software and hardware problems. Support on computer networking 10 Base-T and Ethernet. Troubleshooting computer problems for customers and businesses.

July 1996 to October 1996 Advantis/IBM Inc. - Shamburg, IL.

Telecommunications support for the IBM Global Network. Working with IBM Warp/OS2 operating system on various mainframe servers. Job functions consisted of remotely restarting computer consoles that locked up on the Global system.

February 1996 to June 1996 Ademco – Chicago, IL

Installation Technician for fire alarm panels and 360 degree zoom security cameras for major companies (ex. Super Target, Best Buy). Worked in various locations in suburbs of Chicago and surrounding area.

March 1994 to December 1995 On Guard Systems – Lafayette, LA

Installation Technician for home security and fire alarm panels in the surrounding area of Lafayette, LA. Installed various panels which included Ademco, Radionics, and cadex panels in pre-existing homes, also pre-wired new construction for security and fire alarm panels.

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