Elvira Bramich
********@*****.***
********@*****.***
SUMMARY OF QUALIFICATIONS
Years’ of experience in the banking industry with expertise in fast-paced production oriented environments. Innovative and successful in meeting new challenges and finding solutions to meet the needs of the business. Exceptional abilities in team management with the organizational and mentoring skills that will assure success. Highly proficient with MS Office Suite. Strong decision making ability with understanding of error and accountability consequences. Great team player who consistently performs at the top of a production environment.
SKILLS
MS Word
MS PowerPoint
ProPresenter5
MS Excel
Networking
Filling
Troubleshooting
VMWare Workstation
Computer Maintenance
Data Entry
Email and Web Services
Marketing
ProPresenter5
Windows 10
Customer Service
Outlook
Banking
Inventory Control
Book Keeping
EDUCATION
Bachelor of Science in Computer Science 1999-2004
Divine Mercy Computer College, Cebu Philippines
Associate of Networking System Administration (NSA) 2013 - 2015
ITT Tech Institute, Charlotte North Carolina – SALUTATORIAN
EXPERIENCE
LEAD Processing Specialist (Promoted) August 2020 – Present
Deluxe Corp, North Carolina
Distribute work to employees based on established priorities.
Monitor processing of work to meet processing deadlines.
Work with Supervisor to determine appropriate processing priorities.
Answer basic questions from employees.
Perform duties applicable to Processing Specialist I, II, III, and IV job descriptions
Coach/Trainor to the new hires.
Make and Encode the End Of Day Report in to the system.
Senior Processing Specialist (Promoted) November 2019 – August 2020
Deluxe Corp, North Carolina
Distribute work to employees based on established priorities.
Monitor processing of work to meet processing deadlines.
Work with Supervisor to determine appropriate processing priorities.
Answer basic questions from employees.
Operate state of the art equipment like the Opex51,3600/7200 Scanning,NCR iTrans and high speed machines such as the Opex150 IEM and MPS 30/40.
Identify and sort payment types.
Determine if Optimal Character Recognition (OCR) documents can be processed Sort and label all items that are sorted incorrectly and rejects.
Coach/Trainor to the new hires
Processing Specialist Nov 5, 2017 – Nov 2019
First Data/Deluxe Corp, North Carolina
Operate state of the art equipment like the Opex51, the NCR iTrans and high speed machines such as the Opex150 IEM and MPS 30/40.
Identify and sort payment types.
Determine if Optimal Character Recognition (OCR) documents can be processed Sort and label all items that are sorted incorrectly and rejects.
Open, sort, and balance customer remittances according to bank and customer procedures and deadlines.
Operating high-speed imaging equipment
Matching check images to corresponding material while validating quality of images.
Inputting data into the system while following standard operating procedures and customer specific instructions for processing.
Utilize an adding machine to balance multiple transactions and label with appropriate batch header.
Review unprocessable returns for accuracy and complete a Return Item Notification form.
Prepare manual deposits for payments received without a document.
Prepare checks for data entry processing.
Maintaining productivity and quality standards.
Sort through customer payments separating transactions according to customer specifications.
Review/prepare counterwork for processing.
Record daily production by completing an Employee Production Report and submit to Supervisor at end of shift for review/approval.
Sort and prepare the mail for processing by P.O. Box for distribution to the mail opening operation.
Monitor and/or ensure compliance with Federal and State laws and regulations; including but not limited to the Bank Secrecy Act and Anti-Money Laundering, in addition to, Bank operation policies and procedures.
Working in all areas/departments of production as needed.
Coach/Trainor to the new hires
Data Entry
Data Entry/Verification Specialist October 14, 2016 – October 22,2017
Financial Carrier Services, North Carolina
Maintains Data/Verification requirements by allowing data programs techniques and procedures
Entering and verifying loads information
Pay attention to detail while performing accuracy and speed
Contributes to team effort by accomplishing relate results as needed
Investigate and resolve differences in amounts with Rep and debtor
Call the broker to verify the rate on loads
Filling the documents
Lockbox Processor II/Remittance Processor II 2008 – 2016
Wells Fargo Bank, Charlotte, North Carolina
Ensure that account procedures have been followed properly
Create and distribute production reports at end of shifts
Research errors and make adjustments
Ensure that production goals have been achieved
Sort Mails according to each Lockbox number and mode time using OPEX50
Extract mails with the use of OPEX51
Encoding & Imaging with the use of I-Tran and IBM (Imaging Business Managing )
Data Entry by utilizing an Image Processing system to key statement information and check MICR line and dollar amount fields.
Ensure that each account is accurate and balance.
Responsible for the team settlement at the end of the shifts.
Ensuring that all equipment preventive maintenance is complete on a daily basis.
Process Credit Cards through Virtual Machine
Manually Hand Open/Extract mails with OPEX50
Years of experience on Receivables Information Delivery System (RIDS)
Office Administrator 2005-2007
Delgado Accounting Firm Office – Philippines
Assist with preparation of the budget and annual audit
Implement financial policies and procedures
Reconcile the general ledger
Prepare and reconcile general bank statements
Establish and maintain supplier accounts
Ensure data is entered into the system
Ensure transactions are properly recorded and entered into the computerized accounting system
Prepare balance sheets and income statements
Manage the filing, storage and security of documents
Supervise customer services and respond to customer inquiries
Assist with preparation and advertising of contract documents
Issue permits and licenses
Manage the repair and maintenance of computer and office equipment.
Pharmacist Assistant 2004-2005
UNILAB – Country Mall Philippines
Perform customer service functions, such as providing medical information, answering phone, and responding to inquiries
Stock area with medical supplies, prepack frequently used medication, and maintain over the counter inventory
Type and print prescription labels preparing them for pharmacist approval
Maintains pharmacy representatives list and assist in the preparation of available medications
Check in pharmaceutical orders and assist in inspection of medication expiration dates
Participate in compiling pharmacy inventories
Store Marketing Assistant 2003-2004
Jollibee – Philippines
Assist the Store Marketing Division in the implementation of marketing plans and strategies
Perform marketing research initiatives and monitor competitor programs and activities
Assist in providing status reports to management; Coordinate marketing and advertising efforts
Support and/or implement marketing initiatives programs formulated that will enhance the value of the company products and market share
Solicit feedback from customers and end-users on the performance of products and services
Generate Sales through Client Visit
Conduct Sales Visit to different Companies
Answer phones and take order over the phones
Assist the Cashiers to prepare orders
Awards
Gold Coin Award August 2012 Wells Fargo
Top Performer of the Year May 2013 Wells Fargo
Quarterly Top Performer Every Quarter Wells Fargo
Salutatorian September 2015 ITT Tech Institute
References
Mary Lee Allen Robinson
Deluxe Corp Wells Fargo Bank
3rd Shift Supervisor 3rd Shift Supervisor
704-***-**** 704 – 427-2172
*****.********@**********.***
Sherre Jarrett Keiko Ishikawa
Deluxe Corp Wells Fargo Bank
2nd Shift Supervisor 3rd Shift Lockbox Operator II
973-***-**** 704 – 649 – 1808
******.*******@******.***
Andrew Hilliker William Vongdeouan
Bank of America Deluxe Corp
IT Senior Manager Processing Specialist IV
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