Nursing Assistant Call Center
Resume:
Heather Laroque
#readytowork
Alexandria, LA ****2
adtrc3@r.postjobfree.com
I'm an outgoing mother of two and stepmother to one on top of being a dog lover. But healthcare is my passion, I'm going back to school to finish my nursing and become a nurse . My dream is to be a trama icu nurse in the end of it . But I'm a fast learner and very detailed orentated. I'm always on time.
#wereinthistogether
Authorized to work in the US for any employer
Work Experience
CNA - Certified Nursing Assistant
HILLTOP REHABILITATION CENTER - Pineville, LA
October 2021 to Present
Do ads, bathing,passing trays,picking up trays,toileting,getting people dressed, taking them to actives. Certified Nursing Assistant (CNA)
Christus st francis cabrini hospital - Alexandria, LA September 2021 to Present
I work under the supervision of a nurse to do vitals and input and output measurements. Help patient up to the restroom and back to bed .
Hospice cna
Hospice Alliance - Pleasant Prairie, WI
June 2021 to August 2021
I went to facilities and clients homes to care for them and make sure they haf everything they needed. Supplies wise from us . showered toileted dressed . end of life care . CNA - Certified Nursing Assistant
Lakeland Health Care Center - Elkhorn, WI
April 2021 to June 2021
Giving residents showers and toileting,dressing, serving and feeding those who need help. Going threw and doing new admissions and discharges . charting on pcc CNA Supervisor
Heritage Senior Living
November 2020 to May 2021
I was a second shift supervisor. I dealt with medication errors,falls issues with residents,also passed medications. Filled out daily paperwork, set schedules. Worked the floor with the cnas. I also had to do morning meetings and supervisor meetings . Made sure every employee on my staff full filled there requirements the job asked for .
CNA/ Scheduler/ Assistant Manager/supervisor
Christian servants home care - Eagle, WI
November 2019 to January 2021
I have one client I care for in her home. and help her with her day to day activities.
• Monitored vital signs
• Provided patients/residents with care and companionship
• Delivered medication to clients
• Served meals
• Aided clients with personal hygiene
• Assisted clients with activities of daily living
• Aided in lifting clients when necessary
• Recorded client care daily
• Cleaned and sanitized rooms
• Changed bed linen
• Manage schedules for four counties
• Marketing for my company to expand
• Get clients and assess there intake for the caregiver
• Customize the home care binders to them and there needs
• Work as a cna to fill in call ins and open shifts CNA
CNA/ covid-19 cna
Ignite Medical Resorts - Oak Creek, WI
March 2020 to November 2020
I am a cna in the rapid rehab side .i help with ads, toileting,bathing, dressing, serving food .I also was the covid cna in this facility
CNA - Certified Nursing Assistant
East Troy Manor - East Troy, WI
September 2019 to November 2019
Role: Got residents up for breakfast by washing them up getting them dressed and help them to the dining area, I shower the resident on their shower days, help fed the residents that need to be fed, toilet then after every meal.
Cna
Cna
Lake Country Health Services - Oconomowoc, WI
April 2019 to October 2019
I cared for long term residents and rehab residents it was fast paced and a lot to do ads, showers, feeding, serving, range of motion, toileting, tempting Foley's and colostomy, and ostomies working with tracheotomies and wound vac.
Cna
Delavan health services - Delavan, WI
April 2018 to November 2018
I help residents lay down for naps. I got them dressed did there showers helped with ads help serve food and feed them got them ready for bed used machines to lift residents who couldn't stand to well. charted everything I did a long with I & O 's
BMS and getting specimens for the nurses
Cna
CNA - Certified Nursing Assistant
Kensington rehab and care - Waukesha, WI
May 2017 to February 2018
• Worked in a nursing facility
• Assisted 12+ elderly patients daily
• Provided for residents' physical and emotional needs
• Took vital signs regularly
• Cleaned rooms
• Assisted residents with daily routines: feeding, bathing, dressing, grooming, walking, and ROM exercises
• Aided in lifting residents when necessary
• Recorded resident care
• Performed post-mortem care, if needed
CNA - Certified Nursing Assistant
Becker shoop - Racine, WI
January 2017 to March 2017
Role: I got residents up for dinner served dinner fed the ones who needed to be fed. Then I gave showers to the residents who were scheduled for one. Then started to get everyone ready for bed and in bed by then I cleaned the dishes dining room and shower room. Cna
Cna
Burlington Rehab and Care - Burlington, WI
November 2015 to January 2017
Role: Getting residents up, washing them up, dressing, bathing, serving food, feeding the one that need to be fed, toileting, helping getting them ready for appointments. Cna
Oakridge care center - Union Grove, WI
November 2013 to January 2014
Role: morning routines, getting dressed washed up, to breakfast, toileting activities, showers, lunch routine, cna notes patient files filled with the day's notes
• Worked as Cna in Kenosha estates from Mar 2014 to Aug 2014 Role: morning routines, breakfast, cleaning up, toileting, showers, lunch routines, cna notes in patient files for the day
• Worked as Cna in Carey manor cbrf from Sep 2014 to Nov 2014 Role: meal prep and cooking, cleaning, showers, toileting, lunch and dinner, medication passing, bed routines, blood sugar, insulin, pills, blood pressure, blood oxygen levels, use of oxygen machines, Cna notes and medication write offs.
Visiting Angels
CNA - Franklin, WI
April 2013 to September 2013
Role: I worked with a wide range of patients doing they're cleaning shopping bathing them personal cares also transported to doctors appointments. I did the medication refills, reminders and making sure they took them.
• Worked as Cna in Home health management from Sep 2013 to Jul 2013 Role: Home care, used a variety of lifts for moving clients, turned in care notes for doctors and insurance, make sure medications are done and a variety of personal cares. CNA - Certified Nursing Assistant
CNA - Kenosha, WI
September 2009 to January 2011
Role: personal care, medication reminders, transporting, transferring, use of mechanical lifts, home care, etc.
Education
license in plus 3 years
Gateway technical college - Kenosha, WI
April 2009 to August 2011
High school diploma
Tremper high school
2005
Skills
• Certified Nursing Assistant
• CNA
• Home Health
• HHA
• Cna Certified
• Caregiving
• Critical Care Experience
• Hospice Care
• Hospital Experience
• ICU Experience
• Meal Preparation
• Nursing
• Patient Care
• Medication Administration
• Vital Signs
• Medication Administration
• Vital Signs
• Laundry
• Medical Records
• Triage
• Epic
• Nursing Interest: ICU, TRAMA, HOSPITAL ACUTE CARE INTERSHIP FOR RN FROM CNA
• Enthusiastic caregiver that comfortable working with both sexes
• Diabetes, Hospice and stroke patient care
• Wound cleaning/care, colostomy care familiarity
• Acute and rehabilitative, comfortable with all types of Hoyer's and lifts
• Mobility care assistance, body mechanics knowledge
• EMR Systems
• Supervising experience (4 years)
• Covid 19 (2 years)
• Telemetry (1 year)
• Hospital cna (Less than 1 year)
Certifications and Licenses
CNA
CPR Certification
Assessments
Nursing assistant skills — Highly Proficient
April 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Highly Proficient
Logic & critical thinking — Proficient
February 2020
Using logic to solve problems.
Full results: Proficient
Work style: Reliability — Familiar
December 2019
Tendency to be dependable and come to work
Full results: Familiar
Call center customer service — Proficient
January 2021
Applying customer service skills in a call center setting Full results: Proficient
Home health aide skills — Proficient
February 2021
Providing care to patients in a home setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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