William G Phillips III

Loss Prevention Agent - Bealls

Ormond Beach, FL 32174

adtr9v@r.postjobfree.com

386-***-****

Retired United States Army First Sergeant of 20 years. Active in American Legion and other Vet agencies that provide help to current and exited soldiers needing assistance. Worked with Homeland Security in the protection of flying public to prevent attacks of foreign and domestic threats as a TSA screening manager Orland, Sanford, and Baltimore.

#readytowork

Authorized to work in the US for any employer

Work Experience

Security Lead Supervisor

Daytona Auto Mall - Daytona Beach, FL

May 2021 to January 2022

Supervised nightly patrol duties of assigned patrol officers. Conducted security checks by foot and by vehicle. Directly responsible for checking persons entering or exiting property after hours of operation. Controlled drop off of service vehicles by wrecker teams and transports. Team and I responsible for a multi million or more dollar inventory of vehicles. Reported directly to Director of Security any problem areas or violators of policies. Coordinated service and repairs of all patrol vehicles. Loss Prevention Agent

Bealls - Daytona Beach, FL

April 2015 to March 2021

Retail

Protect the assets of a major retail store through surveillance and apprehension of shoplifters and dishonest associates. Conduct investigation into organized crime persons and compile findings that lead to arrest of persons of interest,

Asset Protection Associate

Wal-Mart - Crestview, FL

March 2017 to July 2018

Responsible in assisting in the protection of a major retailers' inventory. Conduct investigations into to theft of dishonest associates, vendors, and potential shoplifters. Safety chief, and investigate accidents of associates and customers. Report findings directly to store manager and cooperate team. Develop team ways to improve safety through one on one sessions as well developing associate awareness. Work closely with local law enforcement in preventing organized retail crimes within community. Security Officer

Investigation and Security Management - Daytona Beach, FL January 2015 to March 2015

Security and Surveillance

Performed checks of property through surveillance cctv and foot patrols. Conducted area checks of property and reported infractions to superiors and local law enforcement as needed. Loss Prevention Agent

CCTV and Security - Daytona Beach, FL

May 2012 to May 2014

Retail

Assigned to protect assets of major retail store with a 23 thousand dollar inventory. Detected shoplifters and apprehended with prosecution. Conducted audits of store inventory to show shrink in each department and ways to prevent further loss.

Asset Protection Agent

Walmart - Port Orange, FL

February 2008 to May 2012

Retail

Responsible for the apprehension of external shop lifters. Conduct morning and evening meetings on topics of shrinkage to help identify areas of concern for a 24 hour store. Assist asset protection supervisor in identify dishonest associates, and assist in investigation and closure of cases. Review cash shortages with management in determining if there is a retraining need, or if could be due to dishonesty. Review interred, and CCTV controls for external, and internal problem areas. Assist in the training of all new associates in shrinkage awareness, and overall safety within work area. Conduct OSHA investigations to look for ways to improve as well as prevent associate accidents. Conduct internal audits for control measures being used, and report shortfalls to store management team with department managers. LOSS PREVENTION AGENT

JCPenney - Daytona Beach, FL

August 2006 to December 2007

Retail

Assist Loss Prevention Supervisor in internal investigations of dishonest associates, cash shortages, and inventory discrepancies. Conduct audits and report faults to supervisor, and assistant store manager. Apprehend shoplifter, and recover stolen merchandise with prosecution guidelines. Act in capacity of Loss Prevention Supervisor in their absence.

Check Point Supervisor

TSA

June 2002 to August 2006

Homeland Security Daytona/Sanford/Orlando/Baltimore Government and Military

Supervised a screening force of approximately 50-60 men and women at nations air terminals. Insured the safety of the flying public, and trained personnel in screening techniques, procedures, and compliance with on going regulations and policies. I was called upon to recruit for open positions in high schools, colleges, vocational technical institutes through public speaking appearances, and job fairs. Loss Prevention Supervisor

TSA - Daytona Beach, FL

January 2005 to April 2006

Retail

Loss Prevention Supervisor for Sears two level retail stores. Was considered an assistant manager responsible for the store security program, to include daily, weekly, and monthly inventory audits. Managed five loss prevention agents, and progression. Conducted internal investigations, and interviewed dishonest associates to recover monies, and stolen company property. Assisted district manager in training new hires, while in training. Traveled upon request to assist in on going store investigations of internal issues. Controlled electronics inventory by sign in and out procedures with success, and maintained a 0.1 to 1 percent inventory loss while in tenure. Loss Prevention Manager

Kmart - Daytona Beach, FL

November 1992 to May 2002

Retail

Loss Prevention Manager of two Big Kmart stores within the Daytona, Deland, and Ormond Beach Florida area. Conducted investigations on dishonest associates and inventory shortages. Apprehended external shoplifter, and prosecuted within guidelines. Responsible for food and safety program, OSHA training and inspections. Managed five to six associates and assisted in training of management team, and new hires. Conducted internal shops to assist store management in training needs, and to identify dishonest associate. Held highest apprehension of external shoplifter in area two years running, and had one of the highest internal rates in district. Held and maintained one of the best inventory results three years running. Assisted store management in all areas of store procedures, and implemented new emergency action plans that were used by other sister stores. First Sergeant Air Defense S-3 Operations

United States Army

October 1972 to November 1992

State:South Carolina

Other/Not Classified

First Sergeant United States Army Retired. Commanded a unit of 200 enlisted men and women, with responsibility of their health and welfare, as well as progression. Was in charge of security measures of an Air Defense Artillery Battery/Unit, and last tenure of service was head enlisted soldier of a recruiting command in Fort Jackson, SC that had a 100 enlisted men and women. Managed a fleet of 50 Government vehicles and managed services, and used guidelines. Semi Retired

Ormond Beach, FL

February 2022

Semi Retired

Education

Some college

Skills

• SECURITY (10+ years)

• RETAIL (10+ years)

• RETAIL MARKETING (10+ years)

• AUTOMOTIVE (Less than 1 year)

• DATA ENTRY (Less than 1 year)

• Cash Handling

• Microsoft Word

• Communications

• Typing 55WPM (10+ years)

• Stocking

• Word

• training

• Loss Prevention

• CCTV

• Surveillance

• Management

• Automotive Repair

• Vehicle Maintenance

• Store Management Experience

• Interviewing

• Internal Audits

• Quality Assurance

• Recruiting

• Public Speaking

• Sales

• Assistant Manager Experience (9 years)

• Human Resources (3 years)

• Merchandising (10+ years)

• Military Experience (10+ years)

• Retail Management (10+ years)

• Pricing (10+ years)

• Payroll (10+ years)

• Operations Management (10+ years)

• Administrative Experience (10+ years)

• Conflict Management (10+ years)

• SAP (10+ years)

• Writing Skills (10+ years)

• Profit & Loss

• Financial Report Writing

• Forecasting (10+ years)

• Supervising Experience

Links

http://adtr9v@r.postjobfree.com

Military Service

Branch: Army

Service Country: United States

Rank: E-8 First Sergeant

September 1972 to November 1992

Top Sergeant of an elite air defense unit, and recruiting company. Lead more than 150 soldiers, and responsible for the growth potential, training needs, and readiness of the unit to meet readiness standards for deployment anywhere in the world.

Commendations:

Meritorious Service Medal

Army Accomendation Medal 5th Oak Leaf

Army Achievement Medal 5th Oak Leaf

Unit Citation

National Defense Medal

Expert Marksman Badge

Mechanic Badge

Several Letters of Accomendations

Army Service Ribbon 6 Oak Leaf

Awards

Meritorious Service Medal

October 1992

For duty above and beyond while serving in the United States Army in various leadership positions during conflict errors and non conflict erros. Army Commendations Medal 5th Oak Leaf Cluster. Certifications and Licenses

Security Guard

Class D Security License

July 2017 to July 2020

License is valid through 7/27/21

PERC Card

Expired

Assessments

Security Guard Skills — Highly Proficient

January 2020

Assessing risks, enforcing security standards, and handling complaints. Full results: Highly Proficient

Supervisory Skills: Motivating & Assessing Employees — Highly Proficient June 2020

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Highly Proficient

Verbal Communication — Familiar

November 2020

Speaking clearly, correctly, and concisely

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

American Legion, Veterans

November 1992 to July 2018

Additional Information

SKILLS

Security Management/Retail Management/Sales/Public Expert Typing and data entry Expert

Automotive Mechanic Intermediate

Vehicle Maintenance management Expert

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