Ronnie H. Maglambayan

*** ******** **. ******,

Angeles City, Pampanga

Email: adtr9a@r.postjobfree.com

Mobile No: +639*********

CAREER OBJECTIVE:

To be a part of your well-established and distinguished company where I can share and develop my skills and knowledge towards the achievement of your company’s goals and objectives. WORK EXPERIENCES:

LizardBear Tasking Inc. ( TaskUs )

17 - 19 F 247 McKinley Bldg. 24th St. Corner 7th Ave. Bonifacio Global City, Taguig City Philippines.

Teammate ( Escalation, OPA DoorDash )

March 14, 2019 - September 03, 2019.

Handle all inbound resolution for DoorDash’s Partner Merchants, Customers and Dashers worldwide while maintaining a best in class experience in each and every interaction.

Address time-sensitive issues, such as order/item availability and updates, cancellation, account questions, driver issues, with tact and the utmost professionalism.

Perform other duties that my immediate supervisor may assign from time to time. Sutherland Global Services

Berthaphil, Clark Pampanga

Customer Service / Sales Representative (AT&T ISM) July 2018 – December 2018

Maintain up-to-date knowledge about ATT products and services.

Respond to customer queries about ATT services, equipment, promotions, roaming and billings.

Handle customer requests for payments, activations, upgrades and other services. Iqor Clark 3

Sm Clark

Recruitment Specialist/Encoder

July 2016 – September 2016

Accurately and efficiently encode all data that needs organizing and recording.

Perform any other office tasks that management requires assistance with (sending emails, answering phones, etc.)

CyberCity Teleservices

Berthaphil, Clark Pampanga

Customer Service / Sales Representative (1800-Flowers.com) (Holsted) November 2013 – January 2016

Answers inbound residential customer calls, covering a full range of Holsted Jewelers Services, including obtaining all information necessary for resolution of transactions. Handles call in a timely and professional manner and in accordance with company policies and procedures, conducts proactive consultative needs analysis with new and existing customers.

Achieves all sales standards set for the department by following the established departmental policies and procedures. Demonstrates full understanding of current marketing campaigns, offerings and information regarding the products and services, billing, repair, collections and other types of inquiries. Brothers International Phil. Corp.

BGC, Taguig City.

Roving Sales Ambassador / Exhibitor (Brothers Printer) June 2012 – December 2012

Promote Brothers Printer products, handle inventories/stocks to outlets.

Perform other duties that my immediate superior may assign from time to time. Jollibee Food Corp.

Angeles City Rotonda

Cashier / Sales and Marketing Assistant

June 2011 – December 2011

Customer Service

Responsible in Hosting and provides assistance during parties. EDUCATION:

Francisco G. Nepomuceno Memorial High School

I certify that all above information are true and correct to the best of my knowledge. Yours sincerely,

Ronnie H. Maglambayan

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