Customer Service Tech

PATRICK HARRIS

*** ** **** **. **** J* – 904-***-****

Email – *******@*****.***

I am a hardworking, driven professional Craftsman with 25+ years of experience in the Furniture Industry. Skilled in Customer Relations and proven ability to solve and repair furniture up to Manufacturer Standard. Schedule Customer Calls, Route own calls, all in an efficient manner in order to take care of in a timely manner. Proficient in all areas of furniture repair, excellent customer service skills especially on a one to one interaction

EXPERIENCE

SELF EMPLOYED

July 2019 – Present

Furniture Tech - DANNY FURNITURE SERVICES, Gainesville, Fl.

Schedule Service Calls,

Route own calls,

Repair Customer/Business Furniture,

Apply excellent Service Standards to multiple accounts

May 2013 – July 2019

Furniture Tech – FAST FURNITURE REPAIR, Ellenton, Fl.

Multiple calls daily in various towns and states,

Routed own calls

Interact with multiple customers

May 2008 – May 2013

Furniture Tech - American Signature Furniture

EDUCATION

1983 – 1986

PENSACOLA JUNIOR COLLEGE

Associates Degree – Business/Marketing

1980 – 1983

WOODHAM HIGH SCHOOL, Pensacola, Fl.

High School Diploma

SKILLS

USAF Veteran November 1989 –May 1993

Proficient in all areas of furniture repair

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