Front Desk Customer Support

*-*-**** - **-*-****

**-*-**** - *-*-****

**-*-**** - **** *******

NIKITA SONTAKKE

A5 F4 Govinda Gourkhede Complex Seminary Hills, Hazari phad, Nagpur 918********* *******.********@*****.***

CAREER OBJECTIVE

To make use of my interpersonal skills to achieve the goal of a company that focuses on customer satisfaction and customer experience while being an astute learner and performer in an organization which provide me job statisfaction and self development.& Keenly interested work in the area of project Mangament,Risk Mangament,and Business Development, specialized in project Management,Project Execution and Planning.

EXPERIENCE

Dhandhania Infotech Pvt.Ltd.

Quality Assurance

-Responsible for overseeing the day to day operations of the team and making sure motivation and performance levels are maintained.

-Reponsibilites included processing photos, Invoice,Bids, Report and quality control for property preservation companies,client interaction etc.

Podar International school

FDE (front desk executive)&Admin department

Handling data,GR, parents,etc

Teleperformance Pvt ltd

Customer Support Associates teleperformance Pvt ltd . Chennai Worked both Inbound and outbound process working on the process of customer need assement and quality standards for services

EDUCATION

Nuva College of Engineering

MCA(Master in Computer Education)

64 %

2013

Tirpude College

BCCA(Bachler of Commerce in Computer Application)

60

2010

S.F.S College Nagpur

HSC

46.83%

2007

Kendriya Vidyalaya Vayusena Nagar Nagpur

C.B.S.E(Central board of secondary education)

54%

2005

TECHNICAL SKILLS

Programming Language :C,C++,HTML

Microsoft office word, power point.

INTERESTS

Cooking and Gardening

Internet Surfing

Very much interested in talking with new people .

ACTIVITIES

Participated in various activities

Coordinator of Ad making Rangoli Completion

PERSONAL PROFILE

Date of Birth : 08/01/1990

Marital Status : Married

Nationality : Indian

Known Languages : English,Marathi,Hindi

Passport : Yes

Driving Licence : Yes

DECLARATION

I solemy declare that all the above information correct to the best of my knowledge and belif

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