Customer Service Unit Coordinator

KATHLEEN MEDAIROS

**** ***** **. *********** ** *2324

*********@*****.*** cell 508-***-****

MANAGER COLLEGE PIZZA, DECEMBER 2017-PRESENT

Answered phones, accurately placed customer orders, coordinated deliveries, trained new staff. Customer service, food prep.

THERAPEUTIC ASSISANT, CHARLTON MEMORIAL HOSPITAL MARCH 2015 TO SEPTEMBER 2017

Under the supervision of individually assigned Nurse Manager or Designee, performed various duties in providing rounds/observation of assigned patients who may be at risk for suicide or high risk to injury of themselves or others

BED PLACEMENT RESERVATIONIST, ST. LUKE’S HOSPITAL DECEMBER 2014 TO MARCH 2015

Coordinated patient flow between Three sites. Assigned Patients to appropriate bed placement for admission, surgical, maternity, and emergency room by census and prioity. Registered all patients incoming or transferring to other hospitals.

Officer Manager & Tech/Sec, Office of Dr. Zwi Hoch April 2013-December 2013

Emergency Department Unit Coordinator Caritas Good Samaritan Medical Center 1986-2012

EDUCATION

JUNE 1982

HIGH SCHOOL, Brockton High School

1982

LIBERAL ARTS, Massasoit Community College

CETIFICATIONS

CPI Certification

CPR Certification

Medi-Tech 6 trained

HIPA trained

EKG trained

Epic trained

W.A.T.C.H Partner Violence Against Women Liaison Training

American Red Cross CNA certification 2005-2014

HAZMAT and Anti-terrorism preparation trained

JACHO surveys and preparation trained

AWARDS

Received three More Than Medicine recognition awards because I was a PRIDE role model and demonstrated values and service behaviors including Excellence, Respect, Stay a Step ahead, Responsibility, Really listen, and Walk in their Shoes from supervisors at Southcoast Health.

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