Customer Service Assistant Manager

Resume of Charles C. Timothy

***** ****** ***, *** *****, CA 95757

(916) 527- 4572

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CAREER OBJECTIVE

To perform in the responsible role of a Challenging Position where exceptional communication skills, Customer Service, and relevant skills in sales will enable me to make an immediate and substantial contribution to efficiency and the quality of services delivered

PROFILE OF ABILITIES

· Knowledgeable within a wide range of sales skills related to management, inventory, cashier, communication, and customer service, etc.

· well qualified to acquire, organize, and analyze data related to a varied array of operational functions, and in making correct and timely judgments and decision based thereon.

· possesses exceptional communication skills in both written and oral expression

· Recognized as a constructive team player. Proficient in working compatibility with individuals of widely diverse personalities, ethnic origins, cultural/economic orientations, etc.

· Proficient in completing work assignments and special projects, on schedule with quality, and as budgeted.

· Self-motivated, well organized, and results oriented.

· Skilled in identifying and analyzing operational problems, and in quickly devising effective solutions.

· Decisive and appropriately responsive. Observant, analytical, and objective. Personable and professional.

· Computer Literate. Experienced and skilled in utilizing a wide range of computer hardware and software, including word-processing, spreadsheet analysis, and powerpoint

· Accustomed to performing competently within close deadlines, accurately, thoroughly, and as instructed.

· Committed to continuing professional growth and personal development

WORK HISTORY

Assistant Manager. Med Wear, Sacramento, California 03/01/08 - 05/26/19Commenced employment as a sales consultant, advancing rapidly to the store manager based upon a record of performing merchandising, sales, delivery of customer service, personnel management skill, and proficiency in inventory control and total quality management techniques. Consistently exceeded performance expectations, effectively increasing gross sales.

Canvasser. Energy Resolutions Sacramento, California 01/14/14-06/01/14. I was continually responsible for setting up free appointments for homeowners in Fair Oak, CA to get their homes tested for energy leaks in order to reduce their smud bill through canvassing and marketing.

Telemarketer. Future Energy Savers, Sacramento, California 07/05/14 - 07/11/15. My duties as a Telemarketer at Future Energy Savers was to call family households reading a script to them on the benefits of converting to solar from their electric company, setting up appointments with potential customers for our sales reps to close and following back on good leads.

EDUCATION

· Earned a High School Diploma at Calvine High School, Elk Grove Unified School District, 01/10/09 – 05/1/10, 3.0 GPA

· Sacramento City College, Sacramento, CA, Majoring in Business

Reference will be presented on your request

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