Customer Service Urdu

AMANDEEP KAUR SANDHU

South Richmond, NY ***** *********@*****.*** 646-***-****

https://www.linkedin.com/in/amandeep-sandhu-77582024a/ EDUCATION

QUEENS COLLEGE. December 2021

BACHELOR’S OF ARTS, Accounting

GPA: 3.3

LAGUARDIA COMMUNITY COLLEGE. May 2015

ASSOCIATES OF ARTS, Accounting

PROFESSIONAL EXPERIENCE

RITE AID January 2013 – December 2017 Associate Jackson Heights, NY

• Performed Inventory count.

• Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.

• Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.

• Maintain the cleanliness and organization of the store.

• Stock store shelves and endcaps with merchandise.

• Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.

• Assist with the operation of the One-hour Photo department, if applicable.

• Build and maintain displays of merchandise and complete new plan-o-grams.

• Complete inventory counts and order merchandise based on the results.

• Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.

• Assist with price markdowns and changes for merchandise on the shelves.

• Worked with teammates and trained new hires

SKILLS

• Microsoft Office (Word, Excel, Outlook & PowerPoint)

• Adaptive to change and creative

• Analytic and detail oriented

• Team oriented

• Multilingual: English, Hindi, Punjabi, and Urdu.

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