Help Desk

A creative and tech-savvy information technology professional with more than 7 years of experience across a broad range of IT & help desk functions. Proven ability to combine IT skills and well-developed business strategy to achieve overall business & team objectives. Lastly, enthusiastic learners who enjoy picking up new skills and are willing expand the horizon of professional growth.

Good communication skills.

Leadership skills

Ability to work cohesively in a team.

Have a good technical network background.

Good understanding of Microsoft Office – Word, Excel, PowerPoint.

Working knowledge of major networking components and hardware components

Good Knowledge of MS Office 2010, MS office 365.

Extensive PC experience and thorough knowledge of Windows environment.

Familiar with ticketing tools and Knowledge –based System.

Supporting and Deploying Windows Desktop O/S (Win7, Win8.1 and Win10).

Basic knowledge of ITIL foundation.

Ability to explain technical issues clearly to non-technical colleagues.

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