Audio Engineer Customer Service

Austin Barber

Concord, CA

Cell: 715-***-****

******.***.******@*****.***

Profile

Dedicated Audio Engineer with excellent technical, analytical, and communication skills and experience in broadcast and streaming. Hardworking and self-driven individual with a lot of customer service and management leadership skills. Proficient in music theory with studies in audio production, interactive audio, and musical performance. A high energy employee who aspires to advance within the field of audio production.

Highlights

-Pro Tools -Max MP -Excellent Cable Management Skills

-Logic Pro X -Super Collider -Great Understanding of Signal Flow

-Finale -C Sharp -Recording/ Mixing Experience

- Unity -Unreal -Experience with Small and Large Format Consoles Education and Training

Expression College May 2019

Interactive Audio Bachelor of Arts in Interactive Audio Emeryville, CA

SAE January 2017

Audio Engineering Certificate of Completion

New York, NY

American Musical and Dramatic Academy June 2014

Musical Theatre Performance Certificate of Completion New York, NY

Professional Experience

Disney Streaming Services May 2019- Present

Broadcast Engineer

San Francisco, CA

-Monitoring and Maintaining good signals in a streaming environment

-Creating reports and following procedures and escalation policies

-Understanding complicated signal flow and working with multiple streaming devices Friends with Benedicts February 2018- Present

FOH Supervisor/ Staffing Manager

San Francisco, CA

-Providing excellent customer service

-Managing and staffing a small business with multiple locations

-Delivering top quality product in a fast-paced environment Landry’s Bubba Gump Shrimp Company May 2014- November 2019 Floor Supervisor/ Sales Assistant/ Bartender

New York, NY (2014-2017) & San Francisco, CA (2017-2019)

-Overseeing Staff and managing sales and labor using reports and data

-Booking and planning guest Banquets using salesforce and superior organization techniques

-Exhibiting thorough knowledge of food, beverages, and service standards

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