Jun ****
Monica Payne
Professional Summary
Motivated Customer Service and Warehouse Associate with 26 years of experience in team leadership, management and coaching. Skilled trainer and team development professional inspiring staff to reach optimal productivity and potential. Skills
Customer service Relationship building
Industry trends
Experience
Customer Service Coordinator
Communication Test Design Incorporation Buford, Georgia Studied company products and services to maintain relevant knowledge and deliver top-notch service.
Answered phones and emails to assist customer needs. Expedited orders to make sure customers receive it on time. Created orders for AT&T.
Worked in the quality control department.
Scan and emailed documents to the customers.
Worked in the inventory control department.
Worked in the picking department.
Created reports for schedules, total daily shipped orders for business as usual, and total orders processed.
Worked in the shipping department.
Warehouse Associate
VeePak Chicago, IL
Maintained safe and clean work environment by keeping shelves, pallet area and workstations neat.
Loaded trucks to fill orders for transport.
Read customer orders, work orders and requisitions to determine items to be moved, gathered, distributed, or shipped.
Utilized computers and RF scanners to meet departmental productivity and accuracy standards.
Education
Calumet High School Chicago, IL
1303 Pointcrest Ln, Grayson, Georgia 30017
**************@*****.***
Languages
English, Fluent