Assistant Manager Customer Service
Resume:
Lorenzo Cooper
Thomson, Ga *****
Industrial Engineering
Core Strengths
Technical Writing
Project Management
Statistics
Facility Design
Accounting
Automated Simulation
Computer Skills: MS Office Suite, Arena Simulation Software, MS Project, Outlook
PROFESSIONAL EXPERIENCES
COOPER ORGANIC FARM INC
OWNER/OPERATOR
Responsible for managing all field operations. Designing the processes needed for the operation. Responsible for tilling and conditioning all fields before planting. Responsible for ordering all the fertilizers, plant materials and equipment needed for the operation. Responsible for planting and harvesting all produce. Responsible for managing inventory.
Responsible for pricing and marketing all of the produce. Responsible for managing all hourly employees. Responsible for accounting and filing all tax records. Monitoring all produce to assure quality.
Responsible for all hay and pine straw baling operations. Responsible for negotiating all contracts with vendors for our hay and pine straw product. Responsible for managing all Walmart displays for our pine straw products. Responsible for delivery of all our hay and pine straw products.
HOME DEPOT INC
Kitchen and Bath Designer
Responsible for designing and managing kitchen and bath projects for the company. Responsible for ordering all materials and handling materials for safe storage. Supervising and collaborating with project coordinators and Sub-contractors to make sure projects are done correctly according to specifications. Responsible for client’s presentation and customer service.
Employee of the month August 2004
Merit Awards
SPECIALTY CONSTRUCTION
Assistant Manager
Responsible for representing all of specialty construction manufactured marble and granite product for the Mid- West Region Home Depot Stores. Responsible for all resets of our granite and marble products. Responsible for organizing all trade shows and events for our products. Responsible for managing multiple showroom locations. Responsible for Sales and Marketing.
MCI TELECOMMUNICATION
Account Representative
Responsible for selling land lines, pagers and cellular services. Responsible for resolving customer issues and evaluating new roll out plans.
AAA COOPER TRANSPORTATION
Shipping and Receiving Personnel
Responsibilities consist of loading and unloading freight bounded for different locations statewide and nationally. Filing claims for damage merchandise.
EDUCATION
United States Marine Corp School of Logistics and Combat Engineering: Camp Lejeune, NC
South Carolina State University: Orangeburg, SC
Augusta State University: Augusta, GA
Southern Polytechnic State University: Marietta, GA/B.S Industrial Engineering
Organizations: American Legion, Institute of Industrial Engineers, Southern Polytechnic University Alumni Society and Bethel World Outreach Ministries.
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