CNA

Confidential Resume of

Marion L. Houston

**** ***** *** ********, ** 46016

Home: 765-***-**** or 765-***-****

Email: ********@*****.***

Objective

Administration Billing CNA

Offer proven 20 years knowledge of supporting patients and developing the patient experience in a physician and facility setting. A compassionate individual with proven capability of working with culturally diverse population. Dependable and energetic contributor with strong communication skills and the ability to work multiple EHR systems.

Skills

CPT/ICD-10

Insurance verification experience

EMA

Facets

Ultera-imaging system

Outlook

Adobe

Office organization

AS400

PCPrint

DDE

WinIATS

Softmed

Cerner

Meditech

Sorian

MedAssests

Sovera

Epic

Ease

CPSI

ECW

Epremis

NextGen

CareCloud

UroChart

Healthland

Amysis

Healthport

Internet

Medical Manager

Lotus Notes

IDX

Ease

CT-Scan

Alpha Collector

Accounting

Anatomy

Reflection IBM

Excellent communication skills

Medical Terminology

Independent Consultant

Team leader

Self direction and problem solving

Interpersonal

Time management

Office machinery

Adaptive to change

Type 60wpm

Highly motivated

Fast learner

Patient/ customer and quality focused

Work Experience

Clinial Tech/CNA

Inpatient Oncology Unit August 2019 – Present

(Ball Memorial Hospital) Indiana

Responsible for the patient care, including ADL’s and comfort measures of multiple oncology patients with a variety of cancers and treatments. Took and recorded measures of patients' physical condition, using devices such as thermometers and blood pressure gauges. Setup and management of equipment and specimen collection materials. Utilized daily schedules in identifying tasks/patient flow. Obtained and recorded vital signs per unity policy/standards of care; adhered to providers standards regarding point of care testing.

Prepared patients for tests, examinations, and treatments also ability to handle procedures for front desk operations as needed

Coordinate with physicians and nursing staff while assisting with diagnostic procedures including obtaining specimens, taking vital signs, along with ensuring patient comfort and recorded appropriately per company standards and HIPPA requirements

Deliver high-quality nursing care for rehab and LTC patients by adhering to universal standards along with continuing education of new methods and procedures

Software Educator/Practice Management Trainer

HCI Group November 2019 – September 2022

(Modernizing Medicine) Florida

Provide both remote and onsite training to physicians, nurses, and staff on EMA Practice Management. Implemented EHR and optimized physician and staff workflow. Establish rapport, gain and maintain credibility with diverse audiences.

Managed time effectively with minimal supervision to accurately scope projects and ensure that practices are trained on time

Trained clients on EMA software system

Worked on Trinity Health abstraction project as assigned

Billing/AR Financial Consultant

Robert Half International November 2018 – August 2019

(Ball Memorial Hospital) Indiana

Accurately input information into the billing system, process insurance claims and billing by obtaining background information and making arrangements to obtain monies owed. Prepare letters of appeal to insurance companies if the company refuses to pay contracted claims and/or denies a claim; submit documentation necessary to support claim; resubmit claims with corrections if needed for payment for all insurance payers

Researched and processed refund requests and overpayments

Generated and submitted electronic claims and statements at designated intervals; corrects any errors for complete and accurate transmission of data

Entered data and charges from charts into the billing system; generate all required reports

Clinical Tech/Front Desk Clerk February 2014-July 2017

Methodist Hospital-Dialysis and Geriatrics Unit Indianapolis, IN

Responsible for properly conducting patients care, observing and monitoring patients mental, physical, responses to treatment and report concerns to nursing staff.

Collected patient data to perform data entry, records retrieval, and analysis in compliance with HIPPA standards

Transcribing data to work sheets and computer software, and preparing documentation for patient medical records

Perform telemetry and assist with preparation for initiating IV treatments

Learning Credentials

ACL Medical Training LLC Anderson, IN 2021

Certified Nursing Assistant program completion

Indiana Business College Indianapolis, IN 2007, 2010

Double Associate Degree in Medical Coding Technology & Medical Billing

Bachelors Degree in Health Care Management

REFERENCES AND FURTHER DATA AVAILABLE UPON REQUEST

Contact this candidate