Customer Service Night Auditor Front Desk
Resume:
Jackie Chavez
Lubbock, TX *****
***********@*****.***
To obtain a challenging position at your reputable company that will utilize both my educational background and combine job experience to contribute to the company's humanitarian goals and at the same time provide excellent opportunities for career development and personal growth with the company. During my employment with Sutherland's inventory grade improved as well as the financial portions from collections during my employment with Pollard and the Bonding companies. I am very confident I can contribute and produce a positive and noticeable change for your company if given this opportunity.
NIGHT AUDITOR
La Quinta Inn & Suites North
5006 Auburn
Lubbock, TX
Checking guests in and out
Answering call for reservations and guest requests/complaints Running all nightly reports balancing register
Stocking/cleaning front desk and lobby
Work Experience
Customer Service Associate
Sunderland's Lumber - Lubbock, TX
February 2008 to January 2009
My Responsibilities included but not limited to the following; Greeting customers Bank deposits
Customer complaints/returns
Seeing over all cashiers
Lumber desk sales/orders
Contractor accounts
Opening/closing duties
Customer service
General office duties
Scheduling deliveries inventory
VXI-GLOBAL SOLUTIONS
December 2005 to September 2006
custodial
Customer Service Representative
AT&T Call Center - Lubbock, TX
August 2004 to September 2005
Incoming calls from customers
Accept payments
Resolve issues, billing, and technical
Add/remove service
Medical Records Clerk
Covenant Medical Center - Lubbock, TX
September 2003 to May 2004
Pull patient files
Deliver patient files
Filing
Phones
RTM II Clerk
Lowes Home Improvement - Laredo, TX
April 2002 to November 2002
Receiving defective merchandise
Scheduling pick up of defective merchandise
Receiving inventory
Before the year 2000, I specifically had positions with companies where my title and job duties were strictly prioritized around collections first and foremost. Those companies are listed below; COLLECTIONS/OFFICE ASST 2yrs
Pollard Friendly Ford/Used Cars Lubbock, TX
Duties performed but not limited to:
Collections - outbound calls and tracing customers That were delinquent on account. Giving necessary and sufficient Time arrangements before repossession
Taking payments and phones as well as filing. Going over close of customers new purchase contract. BAIL BONDSMAN
Sharon's-Ace-Lubbock Bonding
Lubbock, TX
Locating clients on bond through any and all available resources, in person and by phone whether for non payment or non compliance of court orders. Number one priority work of collections daily and nightly. OFFICE MANAGER
Barbara Campbell Atty @ Law
Filed legal papers
Created new client workup and files
Answered phones
Took payments
Research discovery
***********@*****.***
Education
4th yr college in Human Services
Wayland Baptist University - Lubbock, TX
October 2010 to May 2015
Skills
• Cleaning
• Payroll
• Front desk
• Bookkeeping
• Medical records
• Customer service
• Filing
• Typing
• Data collection
• Sales
• Data entry
• Training & development
• Stocking
• Administrative experience
• Cold calling
• Research
• Office manager experience
Contact this candidate