ANTONIOGARCIA****@

GMAIL.COM

281-***-****

AG

OBJECTIVE

Hard-working leader with a

proven track record of great

customer service,

communication, organization,

and collaborative skills and

capabilities. Energetic and

focused contributor that can

get things done with quality,

at pace and aligned with the

required outcomes. Seeking

an opportunity to leverage

my dedication, customer

service and motivational skills

that are applied while

learning, observing, and

acquiring valuable real-life

experience for further self-

development and growth.

SKILLS

Excellent Stakeholder

management and customer

service skills. Ability to apply

hands on learning and

quickly produce outcomes.

Fantastic Sales skills, project

management, and leadership

skills and capabilities.

ANTONIO GARCIA

CUSTOMER SERVICE SALES COMMERCIAL, INDUSTRIAL AND RETAIL

EXPERIENCE

ASSISTANT MANAGER • CBD KRATOM • HOUSTON, TX DEC.2021– PRESENT

Spearhead all aspects of daily store operations and a team of 3, inclusive of merchandising, financial management, sales and marketing and human resources.

Oversee areas, including retail store operations, Profit & Loss Management, budgeting/cost control, merchandizing strategies, and all aspects of customer service.

Conduct sales training and product education for new associates. Provide supervision and educate associates on ethic and compliance, enforce store policies, guidelines, and procedures. DRIVER / DELIVERY ASSOCIATE• AMAZON • HOUSTON, TX OCT. 2020 – DEC.2021

Responsible for retrieving all packages, inventory management, route planning, provided delivery schedule and delivered merchandise to consumers.

Adhered to all driving guidelines and rules of the road, all while providing timely delivery, superseding average packages delivered on a consistent basis.

SALES ASSOCIATE• AT&T• HOUSTON, TX JUNE 2019 – FEB.2020 Responsible for interacting with potential and existing customers, ensuring that cable and internet installation requirements were met and exceeded for new and renewing contract customers. Consistently achieved weekly sales quota.

Responsible for creating a strategic hiring plan, onboarded new employees, trained, motivated, and assisted reps with aligning with weekly sales.

AG

ANTONIO GARCIA

ANTONIOGARCIA2135@

GMAIL.COM

281-***-****

2

SERVER• RED ROBINS • KATY, TX AUG. 2018 – APRIL.2019 Responsible for upkeep of the restaurant, great customer engagement, and timely service consistently. Marketed the rewards program and consistently exceeded the number of customers joined.

Sales Associate & Server College Station, TX Mar. 2016- Jan. 2019

Responsible for selling products and services while attending college.

Forever 21 Nov. 2017- July 2018

Journey’s Sept. 2016 – Mar. 2017

Uber Mar. 2016 - Jul 2018

Porter Ford Frankfort, IL Mar. 2015- Jan. 2016 Provided customer service, sales prep of new cars for showroom and customer delivery.

Supported Sales associates with customer requests for customization, paperwork, other duties as deemed necessary to ensure sales were made and customer satisfaction was achieved. EDUCATION

BLINN COLLEGE• COMMUNICATION / HUMAN RESOURCES • JAN 2016 – MAY 2018

JOLIET JUNIOR COLLEGE • COMMUNICATIONS • AUG 2015

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