ANTONIOGARCIA****@
GMAIL.COM
AG
OBJECTIVE
Hard-working leader with a
proven track record of great
customer service,
communication, organization,
and collaborative skills and
capabilities. Energetic and
focused contributor that can
get things done with quality,
at pace and aligned with the
required outcomes. Seeking
an opportunity to leverage
my dedication, customer
service and motivational skills
that are applied while
learning, observing, and
acquiring valuable real-life
experience for further self-
development and growth.
SKILLS
Excellent Stakeholder
management and customer
service skills. Ability to apply
hands on learning and
quickly produce outcomes.
Fantastic Sales skills, project
management, and leadership
skills and capabilities.
ANTONIO GARCIA
CUSTOMER SERVICE SALES COMMERCIAL, INDUSTRIAL AND RETAIL
EXPERIENCE
ASSISTANT MANAGER • CBD KRATOM • HOUSTON, TX DEC.2021– PRESENT
Spearhead all aspects of daily store operations and a team of 3, inclusive of merchandising, financial management, sales and marketing and human resources.
Oversee areas, including retail store operations, Profit & Loss Management, budgeting/cost control, merchandizing strategies, and all aspects of customer service.
Conduct sales training and product education for new associates. Provide supervision and educate associates on ethic and compliance, enforce store policies, guidelines, and procedures. DRIVER / DELIVERY ASSOCIATE• AMAZON • HOUSTON, TX OCT. 2020 – DEC.2021
Responsible for retrieving all packages, inventory management, route planning, provided delivery schedule and delivered merchandise to consumers.
Adhered to all driving guidelines and rules of the road, all while providing timely delivery, superseding average packages delivered on a consistent basis.
SALES ASSOCIATE• AT&T• HOUSTON, TX JUNE 2019 – FEB.2020 Responsible for interacting with potential and existing customers, ensuring that cable and internet installation requirements were met and exceeded for new and renewing contract customers. Consistently achieved weekly sales quota.
Responsible for creating a strategic hiring plan, onboarded new employees, trained, motivated, and assisted reps with aligning with weekly sales.
AG
ANTONIO GARCIA
ANTONIOGARCIA2135@
GMAIL.COM
2
SERVER• RED ROBINS • KATY, TX AUG. 2018 – APRIL.2019 Responsible for upkeep of the restaurant, great customer engagement, and timely service consistently. Marketed the rewards program and consistently exceeded the number of customers joined.
Sales Associate & Server College Station, TX Mar. 2016- Jan. 2019
Responsible for selling products and services while attending college.
Forever 21 Nov. 2017- July 2018
Journey’s Sept. 2016 – Mar. 2017
Uber Mar. 2016 - Jul 2018
Porter Ford Frankfort, IL Mar. 2015- Jan. 2016 Provided customer service, sales prep of new cars for showroom and customer delivery.
Supported Sales associates with customer requests for customization, paperwork, other duties as deemed necessary to ensure sales were made and customer satisfaction was achieved. EDUCATION
BLINN COLLEGE• COMMUNICATION / HUMAN RESOURCES • JAN 2016 – MAY 2018
JOLIET JUNIOR COLLEGE • COMMUNICATIONS • AUG 2015