Data Entry, scheduling experience, customer service.
Resume:
ELIZABETH CHICOS
**** ******** ** #*** ********, WY 82009 307-***-**** ********@*****.***
Department of Workforce Services
Case Manager 05/2012 – 03/2019
Manage caseloads of 50+ families throughout Wyoming in the welfare system.
Operates in high-pressure environments while recommending best resources and courses of action to benefit client’s needs.
Assist upfront office with busy call center inquiries.
Experience screening, tracking, and processing Medicaid, and other credentialing information.
Provide support to customers in person, over the phone, and through variety of computer systems.
Assess provider’s requirements, clarify information, and provide solutions and/or alternatives.
Strong communication and multi-tasking skills.
Provide comprehensive employment services throughout the community.
Complete cohesive experience that aligns with the organization’s purpose.
Assess client’s requirements, clarify information, and provide solutions and/or alternatives.
Manage large volume of inbound and outbound calls related to Medicaid provider enrollment inquiries and other personal information.
Participated in mock interviews for clients,
Life Care Center of Cheyenne
Admissions Assistant 03/2011 – 04/2012
Assist applicants with admission paperwork and serve as point of contact throughout the admission process in a hospital and health care office/hospital setting.
Develop and maintain business relationships with referring agencies to increase business opportunities.
Liaison between clients and vendors and maintain effective lines of communication.
Answer questions and address, resolve issues to management personnel to satisfy patients and their families. Processing Medicaid, health insurance, medical billing, and medical credentialing.
Extensive data entry and customer service skills.
Process data entry for patients’ insurance coverage through phone and computer inquiries.
United Medical Center
Laboratory Assistant 02/2008 – 02/2011
Prepare lab equipment for upcoming research experiments
Report data and compile information into graphs and documents
Clean and maintain lab equipment
Use testing items and subjects to gather results
Gather data and information from test subjects
Monitor ongoing tests and experiments, noting any differences
ELIZABETH CHICOS
4724 Mountain Rd #512 Cheyenne, WY 82009 307-***-**** ********@*****.***
Personal References
1.Terri Pohl
2.Crystie Martinez
3.Shawna Woods
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