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Loan Processor Customer Service

Location:
Ortonville, MI, 48462
Posted:
November 27, 2022

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Resume:

Barbara Montgomery

Mortgage Auditor

Ortonville, MI 48462

adtqil@r.postjobfree.com

+1-949-***-****

• Audited Post Close Loans from across the US from various Lenders.

• Conventional, FHA and VA

• Audited 1003, Title, Closing Disclosures, Mortgage Documents, Note, Credit/ReCert, Appraisal, Order 4506c, Tax transcripts, Calculate Salary W2, S/E, Rentals Income/loss, 1008.

• Audited File based on which Investor the File was submitted on. Make sure all required Guidelines have been met.

Authorized to work in the US for any employer

Work Experience

Mortgage Auditor

MetaSource - Park City, UT

December 2020 to January 2022

Audited Loan to verify the File matched what was submitted to Investor. Checked 1003, Loan Documents, CD Document, Hazard, Flood Insurance. Calculated Income submitted was accurate and complied with Regs. Checked Credit and Re-Cert Credit, and Deposit if Applicable. Met Goal daily.

QUALITY ASSURANCE ANALYST

NEW LEAF LENDING - Irvine, CA

March 2015 to July 2016

Quality Assurance, Designing and Implementing computer system requirements, performed system analysis, documentation, testing, implementation and user support for platform transitions. QA analyst on new LOS system integrated with ENCOMPASS. QUALITY ASSURANCE/UNDERWRITING AUDITOR

FLAGSTAR BANK - Troy, MI

2012 to 2013

Perform pre-funding quality Control reviews for Conventional, FHA, CA and Rural Development loans. Consistently met or exceeded all daily production requirements of 5 to 6 loans or more

depending on LOAN TYPE of FILE.

MORTRAC, MORTGAGE BUILDER, IDM, DOC VELOCITY, LEXISNEXIS, FRAUD GUARD, AND QUIC WHOLESALE UNDERWRITER

WELLS FARGO - Costa Mesa, CA

2011 to 2012

Underwrote Full Documentation and streamlined loans. Submitted and resubmitted loans through DU and LP. Analyzed credit, income, title and appraisal. Utilized Proprietary Production system and ENCOMPASS. DU/LP VP, IT Better Practices Manager

FIDELITY NATIONAL FINANCIAL - Santa Ana, CA

November 1996 to April 2006

• Trainer,

• Business Analyst/Project Manager,

• Customer Service

• Managed various teams from Business Analysts, Project Managers, Customer Service, Trainers, and Developers.

• Worked with Mortgage Lenders, Escrow and Title Personnel analyze work flow. Designed Processes and Procedures so all Computer Systems would communicate with each other.

• Loan Origination Systems worked with: CALYX, EMPOWER, ENCOMPASS, DU/LP, LOANQUEST, PCLENDER, MORTGAGE BUILDER, MORVISION, easyLENDER, LOAN PRODUCER., Title and Escrow Proprietary Systems.

Education

Information Technology

Fullerton College - Fullerton, CA

BA in Communication and Tri Sigma Sorority

Central Michigan University - Mount Pleasant, MI

Skills

• Microsoft Suite, 15+LOS including Encompass, (10+ years)

• QUALITY ASSURANCE ANALYST AUDITOR PRE AND POST UNDERWRITTEN PROJECT MANAGER LOANS CUSTOMER SERVICE UNDERWITTER TECHNICAL TRAINER LOAN PROCESSOR TEAM LEADERSHIP CUSTOMER SERVICE BUSINESS ANALYST TRANSACTION COORDINATOR MANAGER (10+ years)

• Credit Analysis

• Underwriting

• Requirements Gathering

• Process Improvement

• Visio

• Documentation review

• Systems Analysis

• Fair Housing Regulations

• Quality Assurance

• Agile

• Business Requirements

Languages

• English - Expert

Links

http://linkedin.com/in/bjmontgomery1

Groups

Tri Sigma Sorority

December 1979 to Present

Philanthropy, Sisterhood, Team work

Additional Information

SKILLS;

QUALITY ASSURANCE

CUSTOMER SERVICE

TECHNICAL TRAINER

TEAM LEADERSHIP

PEOPLE PERSON

AUDITOR/COMPLIANCE- PRE AND POST UNDERWRITTEN

PROJECT MANAGER

TECHNICAL TRAINER

BUSINESS ANALYST

MANAGEMENT

UNDERWRITER

LOAN PROCESSOR

TRANSACTION COORDINATOR



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