Loan Processor Customer Service
Resume:
Barbara Montgomery
Mortgage Auditor
Ortonville, MI 48462
******************@*****.***
• Audited Post Close Loans from across the US from various Lenders.
• Conventional, FHA and VA
• Audited 1003, Title, Closing Disclosures, Mortgage Documents, Note, Credit/ReCert, Appraisal, Order 4506c, Tax transcripts, Calculate Salary W2, S/E, Rentals Income/loss, 1008.
• Audited File based on which Investor the File was submitted on. Make sure all required Guidelines have been met.
Authorized to work in the US for any employer
Work Experience
Mortgage Auditor
MetaSource - Park City, UT
December 2020 to January 2022
Audited Loan to verify the File matched what was submitted to Investor. Checked 1003, Loan Documents, CD Document, Hazard, Flood Insurance. Calculated Income submitted was accurate and complied with Regs. Checked Credit and Re-Cert Credit, and Deposit if Applicable. Met Goal daily.
QUALITY ASSURANCE ANALYST
NEW LEAF LENDING - Irvine, CA
March 2015 to July 2016
Quality Assurance, Designing and Implementing computer system requirements, performed system analysis, documentation, testing, implementation and user support for platform transitions. QA analyst on new LOS system integrated with ENCOMPASS. QUALITY ASSURANCE/UNDERWRITING AUDITOR
FLAGSTAR BANK - Troy, MI
2012 to 2013
Perform pre-funding quality Control reviews for Conventional, FHA, CA and Rural Development loans. Consistently met or exceeded all daily production requirements of 5 to 6 loans or more
depending on LOAN TYPE of FILE.
MORTRAC, MORTGAGE BUILDER, IDM, DOC VELOCITY, LEXISNEXIS, FRAUD GUARD, AND QUIC WHOLESALE UNDERWRITER
WELLS FARGO - Costa Mesa, CA
2011 to 2012
Underwrote Full Documentation and streamlined loans. Submitted and resubmitted loans through DU and LP. Analyzed credit, income, title and appraisal. Utilized Proprietary Production system and ENCOMPASS. DU/LP VP, IT Better Practices Manager
FIDELITY NATIONAL FINANCIAL - Santa Ana, CA
November 1996 to April 2006
• Trainer,
• Business Analyst/Project Manager,
• Customer Service
• Managed various teams from Business Analysts, Project Managers, Customer Service, Trainers, and Developers.
• Worked with Mortgage Lenders, Escrow and Title Personnel analyze work flow. Designed Processes and Procedures so all Computer Systems would communicate with each other.
• Loan Origination Systems worked with: CALYX, EMPOWER, ENCOMPASS, DU/LP, LOANQUEST, PCLENDER, MORTGAGE BUILDER, MORVISION, easyLENDER, LOAN PRODUCER., Title and Escrow Proprietary Systems.
Education
Information Technology
Fullerton College - Fullerton, CA
BA in Communication and Tri Sigma Sorority
Central Michigan University - Mount Pleasant, MI
Skills
• Microsoft Suite, 15+LOS including Encompass, (10+ years)
• QUALITY ASSURANCE ANALYST AUDITOR PRE AND POST UNDERWRITTEN PROJECT MANAGER LOANS CUSTOMER SERVICE UNDERWITTER TECHNICAL TRAINER LOAN PROCESSOR TEAM LEADERSHIP CUSTOMER SERVICE BUSINESS ANALYST TRANSACTION COORDINATOR MANAGER (10+ years)
• Credit Analysis
• Underwriting
• Requirements Gathering
• Process Improvement
• Visio
• Documentation review
• Systems Analysis
• Fair Housing Regulations
• Quality Assurance
• Agile
• Business Requirements
Languages
• English - Expert
Links
http://linkedin.com/in/bjmontgomery1
Groups
Tri Sigma Sorority
December 1979 to Present
Philanthropy, Sisterhood, Team work
Additional Information
SKILLS;
QUALITY ASSURANCE
CUSTOMER SERVICE
TECHNICAL TRAINER
TEAM LEADERSHIP
PEOPLE PERSON
AUDITOR/COMPLIANCE- PRE AND POST UNDERWRITTEN
PROJECT MANAGER
TECHNICAL TRAINER
BUSINESS ANALYST
MANAGEMENT
UNDERWRITER
LOAN PROCESSOR
TRANSACTION COORDINATOR
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