Mail Carrier Customer Service
Resume:
Michelle Wallace-Negron
Brunswick, OH *****
***************@*****.***
I am always up for new challenges, I am a dedicated worker and always give 100% in any job I’m doing. You will not regret hiring me.
Authorized to work in the US for any employer
Work Experience
USPS Mail Carrier
Post Office USPS - Medina, OH
March 2020 to Present
(Part time)
Casing mail and delivering packages to correct residents Shipping and Receiving Clerk
Unisand - Medina, OH
August 2019 to March 2020
(Part time)
Pulling merchandise for Filling orders on invoice. Boxing and labeling for shipment Grinder/Machine Operator
E c kitzel and son - Parma, OH
October 2017 to August 2019
Raw material handler, breaking down and setting up machine for different orders, cutting uncut diamonds putting radius on them per order/tool
Tow Truck Operator/Mechanic
DRC Towing - Cleveland, OH
October 2016 to October 2017
(Part time)
Driver, yard work, assist with long trips, customer service Office Manager/ customer support/Inventory control Walmart - North Olmsted, OH
October 2006 to October 2016
Microsoft excel
• Controlling inventory
• Scheduling
• Filing claims
• Paying and filing invoice
• Answering phones
• Interacting with customers
• Arranged meetings for Teams and management
• Proficient in Microsoft Office
• Maintained all files, schedules, etc.
• Scheduled appointments
• Directed phone calls
• Worked in Shipping and receiving
• Scheduled appointments
• Maintained all files, schedules, etc.
• Proficient in Microsoft Office
• Directed phone calls
• Managed incoming and outgoing mail
• Provided friendly customer service
• Composed correspondence
• 10-Key
• Typing
Administrative Assistant/Receptionist
R. B. Warner Attorney at Law - Cleveland, OH
March 2003 to October 2006
Assisted with legal cases, filing, typing, paying bills, scheduled appointments, answering phones, filing claims, ordering supplies for office, keeping inventory of office supplies, bank deposits, ran errands as needed.
Education
High school Diploma in Basic
Cuyahoga Community College Metropolitan Campus
2017
High school diploma or GED
Skills
• OFFICE MANAGER (10+ years)
• CDL (Less than 1 year)
• CDL DRIVER (Less than 1 year)
• CLASS (Less than 1 year)
• COMPREHENSIVE LARGE ARRAY DATA STEWARDSHIP SYSTEM (Less than 1 year)
• CUSTOMER SERVICE (10+ years)
• RECEPTIONIST (3 years)
• Driving (10+ years)
• Forklift (Less than 1 year)
• Tow Truck (3 years)
• Commercial Driving (Less than 1 year)
• Delivery Driver Experience (Less than 1 year)
• Flatbed (3 years)
• 10 Key Calculator (10+ years)
• Shipping & Receiving (4 years)
• Office Experience (10+ years)
• Front Desk (6 years)
• Warehouse Experience (6 years)
• Tractor-Trailer (Less than 1 year)
• Freight Experience (6 years)
• Accounts Receivable (9 years)
• Word processing (2 years)
• Customer support (10+ years)
• Windows (2 years)
• Communication skills (10+ years)
• Quality control (9 years)
• Mechanical Knowledge (5 years)
• Windows
• Management
• Customer service (10+ years)
• Call center (3 years)
• Claims adjusting (4 years)
• Inventory control (5 years)
• Brake Repair
• Oil Change
• Mechanic Experience
Certifications and Licenses
Driver's License
November 1988 to Present
CDL
Assessments
Front Desk Receptionist — Familiar
September 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar
Work Style: Reliability — Familiar
October 2019
Tendency to be dependable and come to work
Full results: Familiar
Active Listening — Proficient
October 2019
Actively listening and appropriately responding in conversations. Full results: Proficient
Composing & Sorting Email with Microsoft Outlook (PC) — Familiar April 2020
Effectively composing and organizing email messages in Microsoft Outlook. Full results: Familiar
Brand Ambassador — Proficient
April 2020
Promoting brand awareness and sales.
Full results: Proficient
Organizational Skills — Proficient
April 2020
Arranging and managing information or materials using a set of rules. Full results: Proficient
Vehicle Maintenance — Highly Proficient
April 2020
Knowledge of vehicles, vehicle maintenance, and repairs. Full results: Highly Proficient
Middle School Classroom Management — Proficient
April 2020
Minimizing classroom disruption and engaging students Full results: Proficient
Basic Maintenance and Repair — Familiar
April 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Familiar
Basic Computer Skills: PC — Familiar
April 2020
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Familiar
Bartending — Familiar
April 2020
Understanding, pouring, and mixing drink orders
Full results: Familiar
Composing & Sorting Email with Gmail — Familiar
April 2020
Effectively composing and organizing Gmail messages. Full results: Familiar
Customer Focus & Orientation — Highly Proficient
June 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Customer Service (8 years), Customer Care (8 years), Bus Driver (Less than 1 year), Office Manager (8 years), CDL
(Less than 1 year), Cdl Driver Class A (Less than 1 year), Cdl Driver
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