Police Officer Customer Service

KEVIN GENE HOLSOME

***** ******* *****, ****** ** 92570 {951} 818-8647 email: ********@***.***

PROFESSIONAL SUMMARY

Experienced, communicative veteran Police Officer with situational awareness, integrity, and commitment to increasing community safety and savings lives through proactive community engagement. Having many years in law enforcement, experienced in supervising officers, communication skills, dealing with the general-public, assisting citizens, motorist, monitoring high-stress situations, investigating traffic accidents, while approaching each situation with alertness, compassion, and concern. Physically fit and very active. Extensive conflict and crisis prevention training.

CAREER OBJECTIVE

Skilled, hardworking, attentive, motivated individual looking to showcase his excellent communication and problem-solving skills while making positive contributions to the company.

SKILLS

-Verbal and Written Communication Skills - Management Skills

-Incident Report Writing Skills - Self-Defense Training Skills

-Teamwork Skills - Problem Solving Skills

-Customer Service Skills - Critical Thinking Skills

-Active Listening Skills - Advanced Traffic Accident Investigations Skills

-Leadership Skills - Adaptability

-Conflict Resolution - Empathy

-Administrative Skills - Interrogation Techniques

EXPERIENCE

Police Officer, California Highway Patrol, State of California.

Supervised more than 15 officers during the course of a shift.

Assisted in the development, maintenance, and implementation of accident reporting.

Conducted extensive investigations of vehicle accidents involving allied agency vehicles, fatal accidents, staged collisions, and fraudulent accidents.

Analyzed accidents to determine cause and responsible party: checks road condition: condition of vehicles involved.

Search vehicles, buildings, homes and property for evidence and stolen property.

Investigated criminal and traffic offenses.

Responded to and investigated security and burglar alarms on State Facilities.

Conduct high-speed vehicle chases in serious and emergency situations.

Organize and record facts to prepare incident reports, and arrest reports.

Apprehended suspects, prepared case reports and testified in courtroom hearings.

Direct and control crowds at parades, funeral processions, and different events.

Adhered to all safety protocols and properly handled all equipment, weapons, and materials.

Protective service detail provides safe escorts for the President of the United States, and high-profile dignitaries.

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CERTIFICATION

PC 832 - Professional Peace Officer {Peace officer Standards and Training {POST} – California

Division Chief’s Commendation {Exemplary Performance}

Certificate of Congressional Recognition – Lifetime Achievement Award

Governor’s Employee Safety Award

Certification of Completion – Associate Instructor Training Course

Certification of Attendance – Driver Awareness Instructor Course Training

EDUCATION

California Highway Patrol Academy – Basic Post Course PC 832 {intensive}

Sacramento, California

Orange Coast College {Costa Mesa, Orange County, California}, Criminology, Criminal Justice, Architectural Design {1992-1993}

Rio Hondo College {Whittier, Los Angeles County, California}, Criminology, Criminal Justice {1985-1986}

El Camino College {Torrance, Los Angeles County, California}, Criminology, Criminal Justice, Laws of Arrest {1986-1987}

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