Service Representative Customer
Resume:
Moeen khanum
Queens Village, NY *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Hospitality Agent
YMCA OF GREATER NEWYORK
Present
Currently working:-
YMCA: Customer Service + Hospitality Agent, Armatus Training Maintain member files, Collection of Debt, Etc.
Technical Skills:
Software: Operating System: Windows 10, Windows 2007, Windows 2000, Windows XP, Windows Vista, Windows 7 & Windows 8. Applications: MS Office 2003, Microsoft Office 2010, Mede soft, & AS400 member management training.
Customer Service Representative
Education
AAS in Computer Science
University Of State
Skills
• I multitask, and filling records, excellent communication skills.and excellent organizational skills (5 years)
Additional Information
Comprehensive management of professional teams and individuals. - Excellent oral and written communications skills.
- Superior interpersonal skills.
- Multilingual: English, Hindi and Kannada
Technical Skills:
Software: Operating System: Windows 2000, Windows XP, Windows 7 & Windows 10 Applications: MS Office 2003, Microsoft Office 2010, Mede soft, & AS400 member Dec, 2012- Onward NY Scientific: NIH Human Participant Protection Course Certificate
• GCP Certification
• EKG Tech
• Management training.
• Performed other important duties of answering the calls of patients and sorting their queries regarding appointments.
• Assisted the doctors to maintain accurate records of the patients.
• Answer phone calls and forward messages to the head of research
• Maintained and organized filing system; Recorded incoming and outgoing mail.
• Scheduled meetings and appointments of new and existing research patients. Extra: - Volunteered as the PTA Sec, Vice President, Title 1 Rep, in classroom for pre K to kindergarten in NYC Public School Ps/IS 295. Learning leader. Interpretation to the parents and assisted parent coordinator in Fundraising and Workshops. Fundraising and Workshops
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