Dominique Polk
Mobile, AL 36618
***************@*****.***
Objective
Highly motivated Manager with 5 years experience in fast-paced retail venues with a passion for exceeding sales targets, optimizing store operations, and ensuring a customer-friendly environment.
Summary of qualifications
Ability to plan, organize, and prioritize work
Ability to make decisions and solve problems
Highly adaptive, flexible style; efficiently and competently work with diverse populations
Committed to assisting others, and work well in a team environment
Sensitive to peoples emotional, social and mental health needs
Education
Pensacola State College Pensacola, FL
Human Resource Management 2019-Current
Pensacola State College
Associate in Arts Degree
Pensacola, FL
08/2014 – 08/2019
Baker High School
Diploma with Advanced Academic Endorsement
Mobile, AL
08/2010 - 05/2014
Experience
Children’s Medical Group, PA Receptionist 2019-Current
Greeting and welcoming patients and providing them with a position first impression of the organization.
Answering the telephone; taking and relaying messages; providing information to callers.
Scheduling appointments and maintaining appointment calendar
Contributing to the team by accomplishing tasks as needed
Complying with procedures, rules, and regulations on keeping a safe and clean reception area.
Versona Sales Associate 2016-2019
Customer Service
Strong organizational skills
Markdown procedures
Store Maintenance ability
Opening/closing procedures
Computer proficiency
Express Full-Time Manager 2014-2019
Ensuring high levels of customer satisfaction through excellent sales service.
Check payroll and timecards
Opening/ closing the store and ensuring that proper store procedures and policies.
Managing sale goals weekly.
Confirming all bank deposit slips and bags.
Transfer merchandise in and out
Springhill Senior Residence Nursing Assistant 2014
Provide basic patient care under direction of nursing staff.
Perform duties such as feeding, bathing, dressing, grooming, changing linens, and moving patients.
Transfer or transport patients.
Asking all call lights and telephones.
Observe, report, and document patients.
References
Available upon request
Mobile, AL
2016-Current
Mobile, AL
11/2014-Current
Mobile, AL
08/2014 - 09/2014