Product Tester Data Entry

Ruby Martinez Leyva

Chicago, IL *****

*********@*****.***

Skills

Bilingual: Fluent in English and Spanish

Proficient Computer Knowledge in Encompass/Workstream Systems, Most Microsoft

Programs, Outlook, and CRM Programs

Company and Client Based Administrative and Operations Experience

Data Entry and Scanning

7+ Years of Customer Service Experience – In Person and Remote

Experience

RSM US LLP – Advanced Resources, 30 S Wacker Dr. – Tax Processing Specialist

March 2022 – Present (End Project Date 10/20/2022)

Dealt with tax returns both physical paper copies, to be mailed to IRS, and E-Filing to be

uploaded to client portal programs. Scanned documents to be saved to clients’ digital

folders on company sites. Updated client extension and returns on Workstream Systems

and through SurePrep – TaxCaddy. Created company OneNote for all employees to

openly view and own, containing all information in the Tax Department. Curated Excel

and Word sheets for Partners of the company through Admin Work.

Scaletta Armoring, 6755 S Belt Cir Dr. – Production Assistant Manager

August 2021 – March 2022

Did daily tracking of production on warehouse floor, completed corporate governance

reporting’s, and conducted research for any necessary issues to arise. Implemented and

maintained procedure and all administrative systems. Created projects through

Microsoft office.

The Federal Savings Bank, 4120 W Diversey Ave. – Junior Auditor

September 2019 – June 2021

CRM Program Management, credit analysis, collecting and organizing supporting

documents auditing and requesting corrections for file under my review. Ordering

VOE’s and requesting documents through title companies to input data and supported

admins on extra works.

Education

High School Diploma from June 2015 – Hubbard High School

References

Sue Longawa – Client Service Manager – RSM US LLP – ***.*******@*****.*** –

312-***-****

Tina Woods – Administration – RSM US LLP – ****.*****@*****.*** – 312-***-****

Erica Fetterman – Production Manager – Scaletta Armoring – 708-***-****

Phillip Iwinski – Closing 1 Region Manager – The Federal Savings Bank –

********@*********************.*** – 312-***-****

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