Debra M. Hawkins 616-***-**** Email: *************@*****.***
Location: Kentwood, MI
Summary of Qualifications
A licensed Rel Estate Broker with over 25 years of invaluable experience as an Administrator of Operations; Housing, Management and Training skills are notably impeccable. Easily maintains an organized, friendly and productive work environment with pride in being hands on, proactive and accountable in assigned duties. A result driven individual with an outstanding work ethic. Reviewed as an excellent and thorough communicator and has many proven successes due to experience, leadership and natural motivation to build bridges. Effective leader and mentor, ready to embrace new challenges and contribute to the organization’s overall success.
• Property Management • Project Management • Rental/Lease Collections
• Sales/Revenue Growth • Closing Techniques • Tenant/Client Relations
• Eviction Prevention • Community Relations • Contract Administration
• Administrative Support • Purchasing & Leasing • Strategic Negotiations
• Staff Training • Landlord/Tenant Laws • Marketing/Advertising
• Pricing/Cost Analysis • P&L Accountability • General Accounting
• Risk/Loss Mitigation • Tenant Screening • Managing Work Orders Core Competencies
• Cultivating and nurturing relationships with renters, providing resources and education on property rental specifications to empower and achieve awareness and self-reliance.
• Cultivate and maintain excellent relationships with real estate investors, landlords and community assistance programs.
• Coordinating informational materials, compiling sales reports, developing proposals, completing contracts, reviewing P&L, setting goals, forecasting sales performance, and overseeing office operations.
• Designing and leading marketing strategies to meet targeted revenue objectives, including networking, cold calling, and obtaining customer referrals to build business contacts.
• Maintained properties by investigating and resolving tenant disputes, enforcing rules of occupancy, inspecting vacant units, planning renovations and contracting with landscaping and snow removal services. Professional Profile
Superior Leasing Services LLC • Broker & Owner – Kentwood, MI Sept 2020 - Current Compass Property Management • Leasing Director – Wyoming, MI Oct 2014 – July 2020 MGM Property Management • On Site Property Manager – Grand Rapids, MI May 2013 – Oct 2014 MGM Property Management • Assistant Property Manager – Merrillville, IN Sept 2011 – May 2013 Equity Property Management • Leasing Consultant – Merrillville, IN Feb 2011 – Sept 2011 Reedy and Company • Property Manager – Memphis, TN Jan 2009 – Aug 2010 Absolute Property Management • Leasing Consultant/Office Manager – Adelanto, CA Jan 2003 – Dec 2008 Madison Hotel • Executive Assistant/HR Manager – Memphis, TN Aug 2001 – Dec 2002 Education & Training
• Licensed Real Estate Broker – State of Michigan (2020)
• Fair Housing Training - Grand Rapids, MI (2013-2020 continuing education annually)
• Licensed Real Estate Salesperson – Grand Rapids, MI (2015 – continuing education annually)