Customer Service Support

Treena Azizzada

Phone: 314-***-**** Email: adtpz3@r.postjobfree.com

Seeking a position in a phlebotomy role. I am motivated and proactive with excellent communication skills.

Summary

•Bilingual Teacher Assistant in Saint Louis Public School

•Team leader/Customer Service in nonprofit organizations in Afghanistan

•Experience in multi-cultural settings; fluent in English, Persian, and Pashtu

•Proficient in Microsoft Office

Education

Kabul University, School of Business, Kabul, Afghanistan

Bachelor of Arts in Social Science, May 2005

Certificates / Training

•Certificate in English, Karwan University

•Certificate in Management, Computer, and English

•NHCO

•Certified Phlebotomy Technician

Experience

Pre-K Teacher

Lifewise, August 2020- present

Classroom management, plan and implement curriculum,

foster a warm and nurturing environment for students and families

Customer support to families and clients and developed strong lasting relationships

Teacher Aide

St. Louis Public Schools, August 2018 – Sep 2019

Assist in daily operations, answer phone calls and update records

Customer service support English language learners and their families who speaks Dari /Pashto Translate multiple forms and documents for English Language Learner

Team Leader for Technical Monitoring and Community Transfer

Geres Office, Kabul, Afghanistan, November 2013 - April 2015

•Created an association for the creation of sustainable homes and carpentry projects.

•Managed eight field officers and ensured results.

•Collaborated with the Kabul Municipality and the private sector and monitored the sales of the association’s products.

Field Monitoring Officer

Solidarity Afghanistan Belgium, Kabul, Afghanistan, September 2010 –Jan 2012

•Monitored the activities of an educational organization designed to give young women job skills, such as a strong educational foundation in literacy and math, as well as job skills, such as seamstress and other artisan abilities

•Reviewed the progress of the program’s participants, and made recommendations to for placement in job opportunities, as well as prepare reports on the program’s results.

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