Assistant MA Program Coordinator
Resume:
CIERRA
TOWNES
************@*****.***
PROFESSIONAL SUMMARY
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.
SKILLS
Employee training
Data analysis
Program planning
Conflict resolution
Presentation Skills
Reviewing Documents
EXPERIENCE
Assistant MA Program Coordinator
Centura College Norfolk, Virginia, United States
June 2021 - Current
Coordinated coverage demands by establishing work schedules and assigning specific jobs.
Updated and distributed promotional materials for print publications and online use.
Managed day-to-day operations and resolved unexpected challenges using smart strategies. Utilized problem-solving and analytical skills to deliver positive solutions.
Achieved program goals by effectively increasing retention by over 50%.
Directed and conducted recruitment, hiring, and training of personnel.
Helped to clarify compliance issues and degrees of violations by comparing activities against established criteria and consulting with investigation teams.
.
Nursing Care Partner
Sentara Obici Hospital Suffolk, VA
October 2020 - September 2021
Delivered exceptional patient care in close collaboration with registered nurses and other healthcare team members. Documented information in medical charts detailing care, medication requirements, and vital sign updates.
Obtained blood for testing by correctly performing venipuncture, finger sticks, and heel sticks. Assisted with laboratory testing by collecting and preparing biological specimens.
Assisted with admissions, discharges, and transfers to maintain consistent care delivery.
Nursing Assistant
The Chesapeake Newport News, VA
September 2020 - August 2022
Documented information in medical charts detailing care, intake/output, medication requirements, and vital sign updates.
Kept accurate records and handled confidential information with discretion.
Escalated condition changes or unusual findings to unit nurse following procedures.
Special Education Educator
Newport News Public Schools Newport News, VA
August 2019 - May 2021
Developed IEP goals and objectives and completed related documentation. Planned lessons according to IEP goals and provided direct instruction for the classroom, small-group, and individual settings.
Coordinated a balanced curriculum to encourage exploration of new ideas, delivering lessons through structured yet diverse blocks of instruction, demonstration, and work time.
Special Education Department Chair
Southeast Collegiate Prep Academy Halifax, North Carolina
July 2017 - June 2019
Reported on academic and institutional data with regular reports, maintaining transparency and using the information to improve decision-making.
Improved student outcomes with a multi-prong approach incorporating better instructor training and student engagement.
Oversaw faculty and staff serving close to 60 % of the student population, personally handling hiring decisions and sourcing well-qualified candidates. Supported faculty with class planning and student discipline.
Direct Support Professional
SELECT HUMAN SERVICES INC
March 2016 - June 2017
Participated in training, staff meetings, and other professional development activities.
Delivered active treatment services as outlined in personal care plans.
Followed approved behavior plans and intervention strategies to support client progress towards goals.
EDUCATION
Master of Public Administration (MPA) - Public Administration
Strayer University
September 2020
Bachelor of Arts (B.A.) - Applied Psychology and Human Relations
Pace University, Pleasantville, NY
May 2016
Contact this candidate