Tech Support Time Work

Resume

Michael B. McCaffrey

#** **** ******* ******

Chilliwack, BC

V2P 8E9

Cell: 604-***-****

Email: *****************@*****.***

Background: Wide range of experience and skills including, Customer Service and Sales, Technical Support, Computers, Call Centres and many areas of Trades. I have my class 5 Drivers Licence as well as Forklift Licence. I am outgoing, personable and willing and able to learn new procedures and information. Can work from home as have a home office if opportunity is available.

Availability: Immediate

Skills:

Experienced with computers, software, networking, hardware and technology

Experienced in working in a call centre and monitored environment

Prior work experience within Communications industry as a TS Level 2 for Internet Services

Experienced in sales and customer service

Valid Class 5 Drivers Licence

Forklift Licence

Previous work experience within Glass Industry as an Automotive and Residential Glazier, Journeyman

Familiar with tools, good hand and eye coordination

Familiar with warehouse work and order picking

Familiar with WHIMIS, safety procedures etc.

Education:

CDI, Coquitlam, BC; Diploma in Computer Networking and Novel

Ongoing courses and education related to Trades

Work Experience:

Univeyor, Coquitlam, BC 604-***-****

Sept 2020 – June 2021

Position: Metal Fabrication Assembly

Amazon, Tsawwassen, BC

September 2019 – Oct 2020 (Casual Positions)

Position: Warehouse Associate

Page -2-

Conteco, Maple Ridge, BC

July 2014 – July 2016

Position: Maintenance

Rapid Auto Glass, Coquitlam, BC 604-***-****

Oct 2011 – Feb 2013

Position: Automotive Glazier

SHAW, Burnaby, BC (Call Centre High Speed Internet) 604-***-****

2001 – 2004

Position Tier Level 2 Tech Support

Ceridian, Vancouver, BC (Payroll Software Call Centre) 604-***-****

2000-2001

Payroll Software Technical Support

References: Upon Request

Contact this candidate