Security Guard Customer Service
Resume:
Earnest Sylver Jr
Bedford Hts, Ohio 44146
Therapeutic Program Worker
Warrensville Developmental Center
Supervised lower functioning adults and teens in a residential treatment facility.
Supplier Comments:
Earnest has 4+ years of professional experience in the Mortgage Industry with extensive experience including Escrow and reviewing title policy documents
Experienced in performing Government Document Review for Mortgage Bond Loan Program while reviewing and purchasing funded loan files.
Originated FHA, Conventional, USDA, VA, Harp loans.
Excellent communication skills and strong proficiency with MS Office and other PC Tools
Summary:
4+ years of professional experience in the Mortgage Industry
Experience includes Escrow and reviewing Title Policy documents
Originated FHA, Conventional, USDA, VA, Harp loans
Consulted clients with credit issues and assisted them with credit repair
Processed new purchases, refinances, and debt consolidation
Proficient in MS Office, Word, Excel, Outlook, typing skills 50 WPM
Bachelor of Science in Communications from Kaplan University
Excellent verbal and written communication skills
Available to interview and start immediately
Education:
Kaplan University, University of Pittsburgh at Johnstown, Communications/Theater
Bachelor of Science in Communications
Louisiana Tech University
Communications and Speech Pathology
Barton County Community College
Associates in Arts
Experience:
Securitas Global Security 2019-Present
Security Guard
Screened clients/personel,checked purses,lunch bags,book bags,and completed security alarm checks to ensure low percentages of shrinkage.
Completed new hire orientation badges for new employees of client. Reported lost or stolen items by filling out lost and found documentation sheet. Observed and reported any unsual or suspicious activity. Greeted clients and staff with courtesy and good customer service.
US Bank Aug 2016 – Aug 2017
Mortgage Loan Purchase Specialist
Performed Government Document Review for Mortgage Bond Loan Program.
Reviewed and purchased funded loan files.
Prepared deficiency notices and obtained any missing documentation needed to complete a loan file.
Calculated, inputted, reviewed and approved wire information into computer to generate a funding advice/
Perform other duties as assigned.
S&P Data Jan 2013 – Jun 2016
Loan Officer
Processed and sold low energy rates to customers nationwide for Direct Energy and Gateway Energy
Proficio Mortgage Mar 2012 – Mar 2013
Loan Officer
Originated loans for the HARP program
Originated FHA, Conventional, USDA, VA, Harp loans
Consulted clients with credit issues and assisted them with credit repair
Processed new purchases, refinances, and debt consolidation
Associate Teacher Education Alternatives Aug 2010 – Jan 2011
Associate Teacher
Assisted a teacher in a classroom setting for neglected and abused children who have behavioral issues
Wrote weekly lesson plans for school students curriculum
US Job Corps 2009 – 2010
Independent Living Specialist
Supervised and monitored 68 teens and young adults who were trained in various trades at The United States Job Corps
Logged data in social folders, managed case notes on the computer, reported unauthorized activities, submitted narratives for drug screens and conducted briefings on students' behaviors
Conducted a dorm room check for attendance and accountability, and obtained signatures for returning students
JDRM Development LLC 2003 – 2009
Self-employed
Provided consulting services for investors looking for businesses to purchase
JDRM Development LLC 2003 – 2006
Self-employed Mental Health Specialist- Beech
Supervised and instructed independent living skills to neglected, abused and mentally compromised children at a residential treatment facility
Taught healthy living skills, sportsmanship and offered emotional support to clients when needed
De-escalated physically abusive clients to a safer environment while in crisis
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