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Security Guard Customer Service

Location:
Maple Heights, OH
Salary:
40000
Posted:
November 26, 2022

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Resume:

Earnest Sylver Jr

***** ****** **** ****

Bedford Hts, Ohio 44146

216-***-****

****-*******

Therapeutic Program Worker

Warrensville Developmental Center

Supervised lower functioning adults and teens in a residential treatment facility.

Supplier Comments:

Earnest has 4+ years of professional experience in the Mortgage Industry with extensive experience including Escrow and reviewing title policy documents

Experienced in performing Government Document Review for Mortgage Bond Loan Program while reviewing and purchasing funded loan files.

Originated FHA, Conventional, USDA, VA, Harp loans.

Excellent communication skills and strong proficiency with MS Office and other PC Tools

Summary:

4+ years of professional experience in the Mortgage Industry

Experience includes Escrow and reviewing Title Policy documents

Originated FHA, Conventional, USDA, VA, Harp loans

Consulted clients with credit issues and assisted them with credit repair

Processed new purchases, refinances, and debt consolidation

Proficient in MS Office, Word, Excel, Outlook, typing skills 50 WPM

Bachelor of Science in Communications from Kaplan University

Excellent verbal and written communication skills

Available to interview and start immediately

Education:

Kaplan University, University of Pittsburgh at Johnstown, Communications/Theater

Bachelor of Science in Communications

Louisiana Tech University

Communications and Speech Pathology

Barton County Community College

Associates in Arts

Experience:

Securitas Global Security 2019-Present

Security Guard

Screened clients/personel,checked purses,lunch bags,book bags,and completed security alarm checks to ensure low percentages of shrinkage.

Completed new hire orientation badges for new employees of client. Reported lost or stolen items by filling out lost and found documentation sheet. Observed and reported any unsual or suspicious activity. Greeted clients and staff with courtesy and good customer service.

US Bank Aug 2016 – Aug 2017

Mortgage Loan Purchase Specialist

Performed Government Document Review for Mortgage Bond Loan Program.

Reviewed and purchased funded loan files.

Prepared deficiency notices and obtained any missing documentation needed to complete a loan file.

Calculated, inputted, reviewed and approved wire information into computer to generate a funding advice/

Perform other duties as assigned.

S&P Data Jan 2013 – Jun 2016

Loan Officer

Processed and sold low energy rates to customers nationwide for Direct Energy and Gateway Energy

Proficio Mortgage Mar 2012 – Mar 2013

Loan Officer

Originated loans for the HARP program

Originated FHA, Conventional, USDA, VA, Harp loans

Consulted clients with credit issues and assisted them with credit repair

Processed new purchases, refinances, and debt consolidation

Associate Teacher Education Alternatives Aug 2010 – Jan 2011

Associate Teacher

Assisted a teacher in a classroom setting for neglected and abused children who have behavioral issues

Wrote weekly lesson plans for school students curriculum

US Job Corps 2009 – 2010

Independent Living Specialist

Supervised and monitored 68 teens and young adults who were trained in various trades at The United States Job Corps

Logged data in social folders, managed case notes on the computer, reported unauthorized activities, submitted narratives for drug screens and conducted briefings on students' behaviors

Conducted a dorm room check for attendance and accountability, and obtained signatures for returning students

JDRM Development LLC 2003 – 2009

Self-employed

Provided consulting services for investors looking for businesses to purchase

JDRM Development LLC 2003 – 2006

Self-employed Mental Health Specialist- Beech

Supervised and instructed independent living skills to neglected, abused and mentally compromised children at a residential treatment facility

Taught healthy living skills, sportsmanship and offered emotional support to clients when needed

De-escalated physically abusive clients to a safer environment while in crisis



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