Tracy A. Brown
San Antonio, TX. 78213
Cell:210-***-****
Email: *********@*****.***
TECHNICAL SKILLS:
Operating Systems Windows Server 2000
XP/VISTA, WIN 7,8,8.1,10.
Protocols. TCP/IP, DNS, DHCP, SMTP, POP,
IMAP., SSL, 802.11, OSPF
Mail Systems Exchange 2000/2003, Outlook, Active Directory
Hardware HP, Dell, IBM, Intel, Cisco
Wireless Belkin, Link Sys, D link. Solid understanding of all the 802.11x protocols and associated security algorithms
Security Intrusion Detection, Intrusion Prevention, Firewalls, Symantec Mail Security for Exchange.
Remote access VPN, Citrix, RDP, Edu soft
Utilities Norton Ghost Drive Imaging/Cloning, PC Anywhere
Virtualization VMWare, Microsoft Virtual Server, Microsoft Virtual Machine Manager
SAN Iomega, Dell, HP/Compaq
Dell Certs. Desktop, Laptop, A+
EDUCATION:
ITT Technical Institute San Antonio, TX. December 2009 – March 2013
Degree Computer Networking and security
Technical Career Institute, New York, NY September 2005-2007
Degree in computer repair
College of New Rochelle, New York, NY June 2004 - June 2006
Majors in the field of Clinical Psychology
PROFESSIONAL EXPERIENCE:
Brown Computer Service, San Antonio, TX. March 2012 - Present
●Computer Repair and Service
●Wireless Networks
●Data Recovery
●Virus and Spyware Removal
●Onsite residential visits to home and small businesses.
●Education in new software
Employee training: new hardware and software
Supervision of implantation of new platforms
Tenet Concepts February 2017- May 2018
●Residential and Commercial delivers for Amazon
●Maintenance of fluids and equipment
●Sorting of freight for loading and smooth delivery.
Star Shuttle. March 2014-- October 2016
● Driving customers to various destinations.
●Adherence to all Dot regulations for safety of passengers and motorists.
●Keep accurate and neat paperwork.
●Documentation of all paperwork pretending to charter or fixed route assignment.
●Check and maintain fluids, give a daily inspection report.
Northside ISD October 2008 – Aug 2012
•Bus Driver: Drive bus, follow route(s), adhere to established schedules, and observe all traffic laws and safety regulations. Instruct students on safe rules and regulations to board, ride, and depart bus and of crossing the street. Report student discipline/behavior issues to campus administration and bus station management.
Venturi Staffing October 2007 – October 2008
Warehousemen:
•Picking and packing of various products for mail and Internet catalogs. Sorting order tickets for
•destination across U.S. and International locations. Sending and receiving UPS, FedEx, and DHL.
Adhere to all USPS Guidelines for shipments.
Newark Dept. of Health and Welfare February 2007 - July 2007
•Data Entry Supervisor:
•Maintain and secure all confidential information of clients. City records within privacy and HIPPA
•Observe and upgrade computer systems for Data entry software.
Adirondack Trailway Febuary1994 to May 2007
•Responsible for reporting for duty promptly in proper uniform.
•Safe and reliable transport of passengers along a designated route. ...
•Operating the bus over the prescribed route, and following the correct time schedule.
•Assisting passengers on and off the bus.
•Transporting passengers with disabilies.