Norma Downing
*************@*****.***
I truly enjoy being behind a bar. I give very personal service to customers, whether they come into the bar for the first time or I’ve been serving them for years. There is nothing better than seeing first time customers come back and remember me, this is what I love about bartending. EXPERIENCE
NOVEMBER 2021-August 2022, Icebox Cafe Bartender
-Answering the phone and taking reservations/ to go orders
-Setting the bar opening/closing
-Preparing multiple alcoholic and non-alcoholic beverages for bar and restaurant
-Cut, store and ensure quality of all beverage-related perishables May 2007–March 2020, News Café
Bartender 2015-2020
-Superb Customer Service (maintain regular clientele)
-Cash Handling
-Create Specialty Cocktails
-Assist with Inventory
-Clean, Restock
-Train New Staff
Server 2007-2015
-Personalized Customer Service
-Lead Trainer
-Regular Customers
2004-2007, Kendall Village Diner
Manager
-Reconcile Shift Paper Work
-Oversee Staff
-Resolve Issues
-Receive Orders
EDUCATION
Coral Park Senior High 2003
REFERENCES
Anthony Magaldi **************@*******.*** 305-***-**** Elishia Brooks *************@*****.*** 305-***-**** Al Serrano **********@*******.*** 305-***-****
Norma Downing
*************@*****.***
Norma Downing
*************@*****.***