Deontray Flakes
Cypress, TX *****
**************@*****.***
"A motivated Sales Representative seeking to obtain a competitive position in a fast -paced environment. 4 years of successful experience as a sales representative and retail sales manager to assist individual customers. Advanced skills in customer service, communications, and management. A result driven individual that executes strategic planning to provide customers with an esthetically and emotionally pleasing shopping environment that promotes growth of sales.
Willing to relocate: Anywhere
Work Experience
Independent Insurance Broker
Family First Life - Houston, TX December 2020 to Present
Purchase leads
Make calls to clients to set up appointments
Provide them with the correct information on a policy based on health and price Summit the insurance application to the carrier
Territory Sales Representative
Comcast - Houston, TX April 2019 to Present
Provide product information to new residents Meet and exceed sales quota
Provide residents with excellent customer service
In Home Expert
AT&T - Houston, TX
December 2019 to December 2020
Provided excellent customer service to a group of diverse customers. Meet and exceed sales goals. Inventory report check at the end of the month. Received inventory from different store locations.
Sales Consultant
At&t - Riverside, CA December 2014 to April 2019
Open up new U-verse Accounts
Provide excellent customer service to a group of diverse customers Open and close register
Open up new mobile accounts
Meet and exceed sales goals
Assistant Store Manager
At&t - Houston, TX
August 2017 to March 2018
Coached Representatives
Opened and closed the store according to policies and procedures Handled escalations
Hosted events
Created strategic sales plans for Representatives
Made nightly deposits
Sales Representative
Sprint - San Antonio, TX
February 2014 to November 2014
Greet and assist customers
Meet and exceed sales goals
Opened up new mobile accounts
Down stock merchandise
Assisted customers with their mobile phones
Sales/ Internet Sales Consultant
Legend Mazda - San Antonio, TX August 2013 to January 2014
Greeted Customers
Provided excellent customer service Emailed customers
Answered phones
Educated customers on automotive vehicles
Seasonal Host
Sprint - Riverside, CA May 2013 to August 2013
Greeted Customers
Made sure customers are served
Answered phones
Assisted the Sales associate with sales
Assisted customers with mobile phones and planes Solved issues with customers phones
Created E-tickets for customers
Sold Accessories
Wireless Sales Consultant
Best Buy - Riverside, CA September 2012 to April 2013
Opened up new mobile accounts
Down stocked the department with new merchandise Answered questions regarding merchandise Assisting the computer department with sales Meeting and exceeding sales goals
Worked the cash register efficiently
Education
High School Diploma
Vista del lago high school
2005 Skills
• Customer Service
• Cash Register (4 years)
• Problem Resolution (4 years)
• Sales (5 years)
• Answering Phones (4 years)
• Training & Development (3 years) • Sales Management
• Retail Management
• Leadership
• Management
• Cold Calling
• Insurance Sales
• Negotiation
• Planograms