Erika Acheampong

571-***-**** adtpb5@r.postjobfree.com Woodbridge, Virginia 22191

CAREER OBJECTIVE

Hi there! My name is Erika Acheampong. I'm a Multi-media freelancer looking to adjust routes and gain more experience in the IT field. I've learned so many things about technology and I love to grow my knowledge each day. I have always been very fascinated by it in my every day life. Growing up my parents could never keep me away from learning new things about a computer and technology systems. As a self taught designer I have the ability to wear many hats, adapt, and grasp concepts very easily making me a great fit for many roles. EXPERIENCE

STOCK ASSOCIATE, Woodbridge, Virginia

Abercombie & Fitch, November 2016-November 2017

• Customer service representative.

• Scanned merchandise labels and shelf stickers to reconcile items with inventory records.

• Managed POS systems.

• Verified merchandise received against receiving documents, reporting discrepancies and obvious damages. Documented quantity, quality, type, weight, and value of products to maintain shipping, receiving and production records and files.

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• Updated and maintained database with accurate customer information and timely data entry. OWNER, OPERATOR & LEAD DESIGNER, Woodbridge, Virginia Eazy Max Films, July 2017-Present

• Produced, shot, and developed video content.

• Worked with coding. (CSS + HTML)

• Collaborated with internal teams to create/ update digital marking materials. i.e. e-mail blast, banners, etc.)

• Provided RAM and other computer upgrades for other editors and content creators.

• Created and nurtured relationships with referrers, influencers, and partners to promote strategic goals.

• Addressed clients courteously using suitable methods and problem-solving skills providing great customer service.

• Preserved client confidence and protected operations by keeping information confidential.

• Transcribed phone messages, lyrics, and video for client content. GRAPHIC DESIGNER, Dumfries, Virginia

Homecare Assistance, July 2021-October 2022

• Collaborated with clients and internal teams.

Used Adobe Creative Suite, Office Suite, and Google Suite tools to synthesize, emphasize and clarify information for print and digital use.

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• Developed graphics and layouts for product illustrations, company logos and Websites.

• Drew and printed charts, graphs, illustrations and other artwork, using computer.

• Liaised with copywriters and creative director to produce final designs. EDUCATION

HIGH SCHOOL DIPLOMA, Dumfries, VIRGINIA

Potomac Senior High School, June 2017

SKILLS

Self Starter Word Processing Accuracy Customer Communication Understanding Customer Needs Critical Thinking Design CSS & HTML Responsive Web Design Operating Systems Quality Assurance Typing

CERTIFICATIONS

• Google UX/ UI Design Certification

VOLUNTEER EXPERIENCE

WEB/ GRAPHIC DESIGNER, Birmingham, Alabama

Pure Game Sports Network, September 2022-Present

• Perform or direct web site updates.

• Write, design, or edit web page content, or direct others producing content.

• Back up files from web sites to local directories for instant recovery in case of problems. Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.

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Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.

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