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Relocation Specialist Customer Service

Location:
Memphis, TN
Posted:
November 25, 2022

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Resume:

HIGHLIGHTS OF QUALIFICATIONS

Analyzing and anticipating market trends, interpreting business needs, summarizing contracts by evaluating pricing maximizing productivity, and ensuring the business has a steady flow of personnel and stock, without over capitalizing on capital.

Creating individualized reports and presenting suggestions to management utilizing the following methods:

oTask automation using macros and VBA.

oCreating dynamic reports with PivotTables.

oBuilding formulas.

oCell formatting.

oManaging large datasets with functions: IF, SUM, INDEX, MATCH, VLOOKUP.

oTask automation.

oManipulate date, time, text, and arrays.

oBuilding charts and graphs.

Proven record of adaptability, resiliency, working independently, through effective communication, prioritizing tasks and meeting stringent deadlines, a collaborator that is willing to do whatever is necessary to get the job done the first time.

OPERATING SYSTEMS

Windows Operating Systems (Windows 10 most recent)

TECHNICAL SKILLS

SAP

14k ksph

50/60 wpm

ADP/ETime

Oracle

Great Plains

Ariba

JD Edwards

KRONOS

People Soft

Peachtree

HRIS

MAS 90

Microsoft Office Proficient

Workday

Share Point

SQL/Access

PROFESSIONAL EXPERIENCE

Production Planner/Buyer

Vanguard Soap 4/2021 - Present

Evaluating purchase orders to create suitable production schedules utilizing SQL/Access databases

Estimating the amount of material, equipment and labor required for production by utilizing advanced MS Office Excel auditing tools

Logistics and financial data analysis, keeping bottom line figures under budget

Work with available market data to forecast, plan and evaluate procurement solutions.

Supply Chain/Procurement Analyst

Competition Cams 6/2019 – 4/2021

Obtained purchased items by sending orders to suppliers, checking and hastening orders.

Freight contract analysis for risk mitigation, and ensured all cost improvement areas were being addressed

Identify solutions and drive results

Supply Management, Tracking Budget Expenses, Vendor Relationships, Organization, Customer Service, Documentation Skills, Supply Management, Manufacturing Methods and Procedures, Manufacturing Quality, Cost Accounting, Control Engineering

Covid19 layoff

Information Technology/Contracts/Buying Analyst

Chemours (subsidiary of DuPont Chemicals) 9/2015 – 6/2019

Reviewed all invoices for contract administration using the Share Point/SAP systems. Also utilizing SQL/Access databases

Plans, orders, and hastens materials needed in the manufacturing process

Reduced turnaround time for clients on cutting down redundancy pf paperwork, managing advanced excels spreadsheets, containing highly specialized and complex macros, formulas, pivot table, and crucial auditing functions embedded.

Worked with supplier to resolve issues regarding procedures, delivery, status updates, pricing, and other matters

Proficient with defining and enforcing I T specific service levels agreement provisions and tracking

Contract Ended/Management Change

HR/PR/Account Rep/ Buying Specialist 2/2014 – 8/2015

Mercury Printing, dba RR Donnelly, Inc

Sourced and bought constrained products for this distribution center (Share Point)

Serving as the direct contact between local and corporate in compiling, issuing resolving payroll/benefits wage garnishments, tax levies, via email and phone

Estimating the amount of material, equipment and labor required for production by utilizing advanced MS Office Excel auditing tools

Served as backup accountant for performing A/P, A/R, G/L, and IT reconciliations.

Consolidation of workforce.

Payroll Specialist/ Buying and Inventory Specialist 6/2012 – 1/2014

Sedgwick CMS

Supplied disbursements of wages to employees by company policies, procedures, and objectives. Also utilizing SQL/Access databases

Maintained utmost discretion and handled confidential information with the greatest of care

Supported services including in depth research for employees, vendors, and taxing authorities.

Reduction of workforce

Staff Accountant (Contract Position through Sunrise Systems) 1/2011 – 4/2012

Pfizer Pharmaceuticals, Memphis, TN

Implements production scheduling systems; coordinates inventory levels compared to manufacturing ability and capability; compiles and schedules orders.

Maintained evolving data for new product introduction. Also utilizing SQL/Access databases

Conducted purchase order vs. invoice cost analysis and implemented corrective action to discrepancies. (Ariba)

Reconciled bank accounts balance on both Oracle/SAP Financial and Citibank systems and generated queries and spreadsheets for management review.

Successful completion of consultant position

Payroll Administrator

FedEx Corporate Services, Memphis, TN 5/2009 – 12/2010

Supported prompt and exact payroll functions via the ADP/E-Time system, along with KRONOS, and spreadsheet manipulations to support correct payments to employees Also utilizing SQL/Access databases

Supplied thorough support services to resolve any payroll discrepancies

Separated to pursue other employment opportunities

Payroll Representative (Contract Position through Millennium Search)

Tennessee Valley Authority, Brownsville, TN 9/2008 — 2/2009

Served as the direct contact for locations/divisions in resolving payroll issues/problems, using ADP Time force Systems

Supplies support to end users on a variety of issues; finds, researches, and resolves technical issues, incidents and problems; Maintains user accounts and security policies at field office’s locations and sites

Successful completion of consultant position

Assistant Buyer

SFI of TN, LLC. Memphis, TN 2/2005 — 6/2008

Supply Management, Tracking Budget Expenses, Vendor Relationships, including working with contracts to ensure compliance by making sure that everything is ready for renewals. Organization, International Relations, Customer Service, Conflict Resolutions, Reading/Writing Request for Quotes and Request for Pricing and Proposals, Manufacturing Methods and Procedures

Utilizing Great Plains, aided accounting manager with full cycle accounts payable functions such as matching, batching, coding, check preparation and distribution; also contributed to month end reconciliations. Also utilizing SQL/Access databases

Company bought out by competitors, Management team already in place.

EDUCATION

Associates of Arts, Information Technology Associates of Arts, Business Administration/Finance,

Recognized as team lead on IT projects Public Relations/Communications

Graduate of Southeast College of Technology, Memphis, TN Graduate of Rice College, Memphis, TN

OTHER EXPERIENCE AND TRAINING

United States Air Force, Accounting/Relocation Specialist

Honorably Discharged



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