Customer Service Intern

Genesis Bustamante

***/***-**** ***.******@*****.***

Education

LOYOLA UNIVERSITY CHICAGO, CHICAGO, IL

· Bachelors of Science in Biology, July 2019

Work Experience

INDEPENDENT CONTRACTOR

**/**** – present

● Display charismatic, outgoing, and professional energy in a fast-paced and dynamic environment. Marketing with excellent communication and strong problem-solving skills DALLAS ZOO

MIDDLE WILDS AFRICA INTERN: 09/2020 – 02/2021

● Experience and learn all aspects of animal husbandry including but not limited to: food preparation, exhibit maintenance, daily and weekly cleaning tasks, daily enrichment, operant conditioning techniques, veterinary procedures, animal behavior observation, and record-keeping T-MOBILE

Mobile Expert: 1/2017 – 09/2020

· Collaborated with peers and directors to provide integral methods of learning and best practices, while serving customers and troubleshooting their issues. LOYOLA UNIVERSITY BIOLOGY DEPARTMENT - AQUATIC ECOLOGY Intern: 08/2016 – 05/2017

· Researched microplastic particles, including measurements of abundance, sources, and microbial associations in the Chicago River and Lake Michigan tributaries.

· Publicly presented the results of 9 months of studies at Loyola’s Weekend of Excellence Symposium Loyola University Chicago Neotropical Ecosystem - Belize Intern: 1/2016 – 5/2016

· Examined conservation sites in conjunction with governmental, private, NGOs and local community conservation management authorities to draft, proof, and finalize various grant proposals for submission Skills & Abilities

· Read, write, speak fluently in Spanish

· Basics in JavaScript coding with a typing speed of 60+ wpm

· 10+ years of customer service

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