AIZAT
ARYSTANBEKOVA
******************@*****.***
OBJECTIVE
A well-mannered, reliable and enthusiastic professional with a proven track record of providing the highest results in a busy environment with a mature and responsible approach. Experienced in administration, management and retail. Experience of overseeing the day-to-day operations to meet the highest standards and provide consistently seamless service. Confident in working both in a team as well as on my own. Seeking an entry level position within Hospitality to utilise my excellent customer service skills gained in a retail environment with a view to gaining promotion within a dynamic business.
SKILLS
Skills to multi-task with ease
Well-mannered, motivated and ambitious
Problem solving and decision making
Excellent organisation and time management skills
Good knowledge of computer programs
Team management
Excellent customer service skills
Languages: Russian, Kyrgyz, Turkish, Polish, English.
EXPERIENCE
Stock Assistant Lush Handmade Cosmetics Shop
DECEMBER 2021 – JANUARY 2022
Keeping the store fully stocked. Maintaining the highest level of visual merchandising and store conditions. Interacting with customers and identifying their needs and preferences.
Shop Manager Inter Sport PUMA
AUGUST 2015 – MARCH 2018
Working on the shop floor, in constant contact with the customers and staff. Dealing with customer queries and complaints. Overseeing pricing and stock control. maximizing profitability and setting/meeting sales targets, including motivating staff to do so.
Shop Assistant DeFacto Shop
MARCH 2014 – AUGUST 2015 - SUPERVISOR
Responsible for serving customers and processing sales transactions. Also restock shelves, resolve customer complaints, and ensure that the sales floor is well-maintained.
Secretary South Korean Embassy
AUGUST 2010 – APRIL 2011
Preparing and arranging travels, meetings, events, and other public interactions as well as ensuring that consul time, program, and meeting schedule is well-managed and feeds into the missions’ strategic goals.
EDUCATION & QUALIFICATIONS
Diageo Learning for Life Digital Sprint
Delivered by Springboard April 2022
Selected for and completed online Hospitality Academy. This included learning more about the hospitality industry, attending webinars and completing hospitality training modules, including certification in the following:
Food Safety
Health and Safety
Customer Service
Corona virus modules
ESOL English for Speakers of Other Languages
Dundee and Angus College 2021 - present
Master of Law - Criminology Lawyer
Kyrgyz State Law Academy 2011 - 2017
REFERENCES
Excellent references are available on request.