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Stock Assistant Customer Service

Location:
Posted:
November 27, 2022

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Resume:

AIZAT

ARYSTANBEKOVA

Dundee DD* *NU

074********

******************@*****.***

OBJECTIVE

A well-mannered, reliable and enthusiastic professional with a proven track record of providing the highest results in a busy environment with a mature and responsible approach. Experienced in administration, management and retail. Experience of overseeing the day-to-day operations to meet the highest standards and provide consistently seamless service. Confident in working both in a team as well as on my own. Seeking an entry level position within Hospitality to utilise my excellent customer service skills gained in a retail environment with a view to gaining promotion within a dynamic business.

SKILLS

Skills to multi-task with ease

Well-mannered, motivated and ambitious

Problem solving and decision making

Excellent organisation and time management skills

Good knowledge of computer programs

Team management

Excellent customer service skills

Languages: Russian, Kyrgyz, Turkish, Polish, English.

EXPERIENCE

Stock Assistant Lush Handmade Cosmetics Shop

DECEMBER 2021 – JANUARY 2022

Keeping the store fully stocked. Maintaining the highest level of visual merchandising and store conditions. Interacting with customers and identifying their needs and preferences.

Shop Manager Inter Sport PUMA

AUGUST 2015 – MARCH 2018

Working on the shop floor, in constant contact with the customers and staff. Dealing with customer queries and complaints. Overseeing pricing and stock control. maximizing profitability and setting/meeting sales targets, including motivating staff to do so.

Shop Assistant DeFacto Shop

MARCH 2014 – AUGUST 2015 - SUPERVISOR

Responsible for serving customers and processing sales transactions. Also restock shelves, resolve customer complaints, and ensure that the sales floor is well-maintained.

Secretary South Korean Embassy

AUGUST 2010 – APRIL 2011

Preparing and arranging travels, meetings, events, and other public interactions as well as ensuring that consul time, program, and meeting schedule is well-managed and feeds into the missions’ strategic goals.

EDUCATION & QUALIFICATIONS

Diageo Learning for Life Digital Sprint

Delivered by Springboard April 2022

Selected for and completed online Hospitality Academy. This included learning more about the hospitality industry, attending webinars and completing hospitality training modules, including certification in the following:

Food Safety

Health and Safety

Customer Service

Corona virus modules

ESOL English for Speakers of Other Languages

Dundee and Angus College 2021 - present

Master of Law - Criminology Lawyer

Kyrgyz State Law Academy 2011 - 2017

REFERENCES

Excellent references are available on request.



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