Kibrom Hadush
IT Professional
adtp4t@r.postjobfree.com
Washington DC
Education
Master of Arts in International Management and Information Systems South Westphalia University of Applied Sciences in Germany Graduation: 19 June 2018
Bachelor of Arts in Business Administration with Informatics South Westphalia University of Applied Sciences in Germany Graduation: 26 April 2016
Work
Experience
Web Hosting Administrator and Support Services Manager June 2018 – September 2022
Ethiodomain Web Services
Responsibilities:
Hosting Support for customers & web design teams
Hosting Servers and Hosting Plans customization and management
Domain name Registration and Management
Infrastructure and Network Services management
Backup and Disaster Recovery
Website migration,
Security, Privacy, and Group Policy deployment
Software and applications update
Digital Sales campaign
Google Workspace Administration
Remote Help Desk support
Customer support over the phone email and ticketing system
Customer data analysis
Application deployment
Junior Data Analyst
May 2016 – June 2018
Competence Center for Ecommerce University research lab ccec-online.de
Responsibilities:
User data mining from ecommerce platforms databases
Weather and Calendar data collection
Data preparation for analysis
Identifying Influencing factors for ecommerce visitors’ behavior
Interpretation and prediction using KNIME platform
Presentation of outcome, recommendations and practical Implications for ecommerce platforms
Tools used KNIME, SQL, Power BI, Google Analytics IT Technician
November 2007 – October 2012
Haben Computer Center, Mekelle, Ethiopia
Responsibilities:
Computers, printers, Network and mobile devices hardware and software troubleshooting and maintenance.
Deliver IT support for windows, MAC and Linux based, applications
LAN Networking deployment, Network Cabling and maintenance
Online and in person customer Support
Desktop Computers Assembly, Operating Systems installation,
configuration and Maintenance
Virus & Malware protection, updates and patch management Certification
CompTIA A+ Certified for Core Hard ware and Operating Systems Technology.
Microsoft Azure Administrator Certification (on progress) Professional
Developmen
t Courses
Certificate in Integrated Business Processes with SAP ERP
(TERP10), University of Duisburg-Essen with SAP University Alliances.
Python programming online course at Udemy.
KNIME data analytics, reporting and integration
Additional
Skills
Microsoft office 365 applications
Familiar with Windows, MAC and Linux OS
Very good knowledge of networking
Active Directory management
Microsoft SCCM/MECM, SharePoint, SQL, VMware, Adobe products, Tableau, Google Analytics
Odoo warehouse management System Modules Implementation
Inventory and POS deployment for Small business
Circus Talent scout and management for Cirque Dreams Holdings Soft skills Ability to multitask, collaborate and communicate in a teamwork setting & work independently when needed.
Ability to learn and adapt quick
Excellent verbal and written communication skills
Good analytical thinking
Ability to work well under pressure and to meet deadlines as needed.
Languages English: Fluent (written and verbal)
Tigrigna and Amharic: Fluent (written and verbal) Work Permit U.S. Permanent Resident
Covid
Vaccination
Fully Vaccinated Including Booster