DULCE SANIEL CUENO
Home Address: #** ******** ***** *****, ****** Cavite
E-mail Address: *****.*****@*****.***
Mobile Number: (091*-***-****
JOB EXPERIENCE:
Housekeeping Room Attendant: • Royal Continental Hotel – Deira Dubai, November 2016 – November 2020 Duties and Responsibilities
Responsible for the general cleanliness of all assigned work areas
Performed cleaning duties to maintain hotel rooms in a clean and orderly manner including common areas and the preparation of vacant rooms
Made beds replenishing linens cleaning bathrooms vacuuming halls dusting and mopping
Checked all vacant rooms daily to keep fresh
Disposed of trash waste and other disposable material
Maintained all equipment used in completion of housekeeping duties Cross Training for Desk Coordinator: • Royal Continental Hotel Deira Dubai: May – June 2019 Duties and Responsibilities
Receiving calls for the guest request
Passing the message from the front office to the room attendant
Update the report for the room attendant
Arranging files from up to date and follow ups all the supplies
Assisting all the report and papers to be followed by the management Housekeeping Attendant: Inter City Hotel Apartment • Internet City Dubai Tecom Dubai; July – August 2016 Duties and Responsibilities
Performs daily deep cleaning of guestrooms, storage areas as assigned by the Housekeeping Supervisor and in accordance to the standards and procedures of the Hotels.
Performs periodic heavy cleaning of guestrooms as requested.
Sets up and organizes all furniture and amenities in guestrooms according to Hotels’ standards.
Maintains the cleanliness, neatness and organization of the housekeeping lounge and office as well as housekeeping carts, buckets and trays.
Able to multi-task for the benefit of quality services.
Able to work efficiently and independently with minimal supervision.
Takes pride in a job well done.
Kitchen Helper: CML Beach Resort & Water Park • Lemery Batangas Philippines; April 2014 - October 2014 Duties and Responsibilities
Perform all the task in the kitchen and other than cooking and serving
Prepared the kitchen before the head cook arrived
Must clean all the equipment that is used in the kitchen
Monitor all the foods and equipment needed
They have to assist chef if they required help
Must log all the plan and duties during the day
Sales Assistant: Perey Store • Indang, Cavite Philippines; July 2012, September - March 2014 Duties and Responsibilities
Assisting customer in order to help them find what they need
Providing customer with information on pricing and product availability and introduce the sales item
Processing payment and arranging shelves display
Responsible in stock control and inventory
House Cleaner: Bassirri Residence • Jeddah Saudi Arabia K.S.A.; April 22, 2010 – June 11, 2012 Duties and Responsibilities
Maintain the cleanliness of the house
Changing bed linens and towels
Clean houses with the variety with chemical and disinfectants and machine
Dust table wood surfaces and shelves
Wash soiled clothes and linens
Clean upholstered furniture and drapes
Waitress: Anglers Catering Services • Indang, Cavite, Philippines Duties and Responsibilities
Promptly and warmly greet guests
Takes food and beverages in an efficient manner
Delivers food promptly and professionally
Maintains safe food handling and sanitation standards
Follow up periodically to assist with any additional needs or requests
Arranging tables and chairs
EDUCATIONAL BACKGROUND:
Computer System Design and Programming 2004 - 2006 AMA Computer Learning Center, Dasmariñas City Graduated Diploma in Hotel and Restaurant Management 2001 - 2003 Cavite State University, Indang, Cavite Graduated
TECHNICAL COMPETENCIES:
Familiar with MS Word • Power Point • Excel
Food & Beverage Serving Basic • Cooking • Table Skirting • Basic Housekeeping ACHIEVEMENTS:
Employee of the Month • June 2018 Front of the House (Housekeeping Department) Employee of the Year • Nov 2019 Front of the House (Housekeeping Department) PERSONAL DOSSIER:
Date of Birth : August 11, 1983
Age : 38
Gender : Female
Languages known : English, Basic Arabic
Nationality : Filipino
REFERENCE:
Available upon request