Data Entry Charleston
Resume:
Malcolm Bristow
Ridgeville, SC *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Truck Driver Class A
BlueLinx - North Charleston, SC
June 2021 to Present
• Accurate and timely delivery of freight and pick-up
• Load securement and directing the unloading by customer forklift operators
• Maintain electronic logbook and complete trip reports
• Manage Proof of Delivery Paperwork from customers
• Interact professionally with customers; process and communicate customer issues
• Maintain daily safety checklist and perform all required DOT inspections
• Maintain clean tractor and perform minor maintenance of equipment as required
• Drive a 53”, 48”, 46” foot flatbed or curtain tractor trailer CDL Class A Driver
Reyes Beer Division - Summerville, SC
April 2021 to May 2021
• Accurate collection of company assets to include payments, empty kegs, carts, pallets, etc.
• Operate all equipment in a safe, responsible and professional manner.
• Rotate delivered products in a customer’s place of business to ensure product freshness.
• Ability to carry out instructions furnished in written, oral, or diagram form, ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to effectively communicate with the shift supervisor, co-workers and other departments on work-related issues in a timely manner.
• Other projects or duties as assigned.
Retention Specialist
T-Mobile - North Charleston, SC
September 2017 to March 2020
• Assist customers with billing concerns
• Troubleshoot various issues with phone or coverage
• Provide customers with the best customer service
• Collect data of trending customer concerns so that we can address them
• Test different campaigns or systems for T-Mobile
• Lead teams during supervisor absence
• Schedule team meetings and coaching times for team members for one on one with Supervisor.
• Reach out to customers who were promised a follow up by other agents in their absence
• Collect analytical data from teams to help determine customer attrition as well as retention
• Critical thinking
3rd Shift Stocker
Sams Club - North Charleston, SC
June 2017 to September 2017
• Operating pallet jacks to move merchandise from truck to floor
• Restock shelves to full capacity
• Clean up work area and re-wrap all unused product and set aside for next shift
• Make sure that products look neat and that labels are front facing the customer Billing Specialist
iQor - North Charleston, SC
January 2016 to June 2017
• Customer Billing Agent
• Assist customers with troubleshooting various issues with Direct TV Network
• Dispatch Technical Agents to set up new services as well as repair customers equipment. Transporter/Driver
Payless Car Rental - North Charleston, SC
June 2015 to September 2015
• Drive rentals to and from airport station
• Pick up customers from airport to the car rental office.
• Deliver box trucks/moving vans to office from airport when customer requested to rent one
• Washed/detailed vehicles as well as complete daily inspections Education
Class A CDL
Palmetto Training Inc. - North Charleston, SC
January 2021 to March 2021
High school Diploma in Education
Ashley Ridge High School - Summerville, SC
August 2011 to May 2015
Skills
• Microsoft Office (3 years)
• Customer Service (3 years)
• Call Center (3 years)
• Data Analysis Skills (3 years)
• Data Entry (3 years)
• Communications (3 years)
• Billing (3 years)
• Resource Planning (2 years)
• Community Planning Analyst (1 year)
• Commercial Driving Experience (Less than 1 year)
• Data Collection
Certifications and Licenses
Class A CDL
March 2021 to March 2029
DOT Medical Card
September 2020 to September 2021
Transportation Worker Identification Credential (TWIC) March 2021 to February 2026
Assessments
Interstate truck driving — Highly Proficient
March 2021
Regulations and safe driving practices for long-distance trucking Full results: Highly Proficient
Delivery driver — Highly Proficient
May 2020
Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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