Malcolm Bristow

Ridgeville, SC *****

adtp0d@r.postjobfree.com

+1-843-***-****

Authorized to work in the US for any employer

Work Experience

Truck Driver Class A

BlueLinx - North Charleston, SC

June 2021 to Present

• Accurate and timely delivery of freight and pick-up

• Load securement and directing the unloading by customer forklift operators

• Maintain electronic logbook and complete trip reports

• Manage Proof of Delivery Paperwork from customers

• Interact professionally with customers; process and communicate customer issues

• Maintain daily safety checklist and perform all required DOT inspections

• Maintain clean tractor and perform minor maintenance of equipment as required

• Drive a 53”, 48”, 46” foot flatbed or curtain tractor trailer CDL Class A Driver

Reyes Beer Division - Summerville, SC

April 2021 to May 2021

• Accurate collection of company assets to include payments, empty kegs, carts, pallets, etc.

• Operate all equipment in a safe, responsible and professional manner.

• Rotate delivered products in a customer’s place of business to ensure product freshness.

• Ability to carry out instructions furnished in written, oral, or diagram form, ability to write simple correspondence.

• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Ability to effectively communicate with the shift supervisor, co-workers and other departments on work-related issues in a timely manner.

• Other projects or duties as assigned.

Retention Specialist

T-Mobile - North Charleston, SC

September 2017 to March 2020

• Assist customers with billing concerns

• Troubleshoot various issues with phone or coverage

• Provide customers with the best customer service

• Collect data of trending customer concerns so that we can address them

• Test different campaigns or systems for T-Mobile

• Lead teams during supervisor absence

• Schedule team meetings and coaching times for team members for one on one with Supervisor.

• Reach out to customers who were promised a follow up by other agents in their absence

• Collect analytical data from teams to help determine customer attrition as well as retention

• Critical thinking

3rd Shift Stocker

Sams Club - North Charleston, SC

June 2017 to September 2017

• Operating pallet jacks to move merchandise from truck to floor

• Restock shelves to full capacity

• Clean up work area and re-wrap all unused product and set aside for next shift

• Make sure that products look neat and that labels are front facing the customer Billing Specialist

iQor - North Charleston, SC

January 2016 to June 2017

• Customer Billing Agent

• Assist customers with troubleshooting various issues with Direct TV Network

• Dispatch Technical Agents to set up new services as well as repair customers equipment. Transporter/Driver

Payless Car Rental - North Charleston, SC

June 2015 to September 2015

• Drive rentals to and from airport station

• Pick up customers from airport to the car rental office.

• Deliver box trucks/moving vans to office from airport when customer requested to rent one

• Washed/detailed vehicles as well as complete daily inspections Education

Class A CDL

Palmetto Training Inc. - North Charleston, SC

January 2021 to March 2021

High school Diploma in Education

Ashley Ridge High School - Summerville, SC

August 2011 to May 2015

Skills

• Microsoft Office (3 years)

• Customer Service (3 years)

• Call Center (3 years)

• Data Analysis Skills (3 years)

• Data Entry (3 years)

• Communications (3 years)

• Billing (3 years)

• Resource Planning (2 years)

• Community Planning Analyst (1 year)

• Commercial Driving Experience (Less than 1 year)

• Data Collection

Certifications and Licenses

Class A CDL

March 2021 to March 2029

DOT Medical Card

September 2020 to September 2021

Transportation Worker Identification Credential (TWIC) March 2021 to February 2026

Assessments

Interstate truck driving — Highly Proficient

March 2021

Regulations and safe driving practices for long-distance trucking Full results: Highly Proficient

Delivery driver — Highly Proficient

May 2020

Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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