Customer Service Front Office
Resume:
LORIE J. CARDER
College Park, GA. 30349
***************@*****.***
OBJECTIVE:
To obtain the position of Front Office Support by utilizing years of experience in Public Relations and Customer Service, Front Office Management, and providing liaison/ coordination between the Customer and Departments providing the service or care. Facilitating communications and problem resolution between Facility Personnel, Departments and the Customer.
SKILLS:
●Meeting and interacting with Public, Staff, Residents, Emergency Response Personnel, Vendors and Clergy.
●Problem solving by providing directions, answering inquiry, coordination with appropriate departments/personnel.
●Professional communications with Emergency Responders, Transport systems, Special events, Security, Alarm systems, Visitors, Residents, Vendors and Staff.
●Generate timely response and resolution of Emergency, Maintenance, Housekeeping, Security, Cable and Resident request.
●Protection of all confidential and Safety concerns of Residents, Staff and Organization.
●Maintain and support operations and inventory of office equipment and supplies.
●Organize and maintain updated operations manuals.
●Represent and Support the Values, Vision and Mission of the Organization.
●Perform Covid 19 screening as required by Facility
●Possess a Compassionate and Caring Spirit.
EMPLOYMENT HISTORY:
●Pruitt Health, Christian City, Inc. 2005 – 2022
●West Hill Assisted Living, Inc. 2022 - present
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