Office Assistant Customer Service

N I K H O Y O N D A K A L I

PROFILE

Dynamic, committed, passionate and self-motivated individual with a unique blend of analytical, creative, innovative, organisational, technical, personal, decision-making, communication, and leadership skills, as well as a demonstrated history of exceeding standards and expectations in relation to my performance in the workplace.

SKILLS/COMPETENCIES

- Office administration (filing and data capturing)

- Microsoft Word, PowerPoint

- Ability to motivate and lead others in a project team environment

- Analytical and methodical when faced with challenges

- Proactive approach to work autonomously

- Ability to infuse fresh ideas and new approaches to old problems

- Interpersonal and communication skills

CAREER SUMMARY

Amy Beihl Foundation (Volunteer)

June 2008 and July 2009

-Maintaining filing and record-keeping systems to ensure proper and timely handling of all volunteer related correspondence

-Data capturing of work done on site visits to townships

Truworths SRG House (502) Cape Town (Flexi cross-trained sales/service desk consultant)

April 2013 to December 2014

-Processing sales and handling customer requests

-Reconciliation of sales files

-Forwarding customer queries to the relevant departments at the head office

-Telephonic liaison with head office staff

Kokopelli Lifestyle (Jr. Operations Clerk Intern)

July 2022 – present

-Managing marketing and sales operations

-Email marketing

EDUCATIONAL TRAINING

Cape Town High School

Enrolled January 2006 - Matric (Nov 2011)

- Participated in sports - Athletics and Netball (2006 and 2007)

Walter Sisulu University (Visual Arts

Department)

Enrolled February 2015 - November 2016 (incomplete)

Enrolled February 2019 - December 2021 completed (graduated in June 2022)

Course Modules:

- 2D&3D Studies

- CAD (Computer Aided Design)

- Creative Design/ Drawing illustration

- Clothing Management Technology

- Garment Technology

- History of Clothing Design

- Marketing/Professional Skills

- Pattern Technology/Pattern Grading

- Technical Drawing

CHARACTER REFERENCES

Archibald Monyepao (Fashion design lecturer at Walter Sisulu Univ.)

Phone: 083-***-****

Email: *********@***.**.**

Mary Akrasi-Boateng Fashion design lecturer (Walter Sisulu Univ.)

Phone: 079-***-****

Email: *******-*******@***.**.**

HOW TO REACH ME

Cell: 069-***-****

Email: **********@*****.***

Address: 5 Cambridge Place, No.1 Van Goens Street. Maitland, Cape Town 7405

LinkedIn:https://www.linkedin.com/in/nikho-yonda-kali-742b55218

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