MELISSA M. MCNERNEY
**** ********** **** **, *** 4102, Albuquerque, NM 87043, 87109 • 505-***-**** • ************@*****.***
PROFESSIONAL SUMMARY
Versatile and competent person who always strives to achieve a high standard in undertaken projects. Possesses over 16 years of CNA experience. Has gained a variety of experience in driving trucks within city limits and on inter-city routes. Sociable personality with exceptional customer service skills
SKILLS
●Valid Class A Commercial Driver's License
●Current up to date DOT Medical Card
●Able to pass any drug screen & background check
●Clean driving record with safe driving practices
●Hazmat, Tanker, Doubles/Triples endorsements
●Current NM CNA Certification Exp 5/31/2024
●Current CPR/AED Certificate
●Up to date Covid-19 Vaccinations
●Able to navigate effectively via maps & GPS
●Strong time management skills
●Flexibility
WORK HISTORY
Billboard Truck Driver
Do It Outdoors Media - Las Vegas, NV 03/2019 - Current
●Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
●Worked with Lead Driver to resolve any problems, improve operations and provide exceptional customer service.
●Completed preventive maintenance and mechanical repairs on vehicles.
●Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
●Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
●Maintained daily, legible DOT log book and submitted corresponding documents.
●Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents.
●Maintained Class A CDL with Airbrakes, Hazmat, Tanker, Doubles & Triples endorsements
Cashier Sales Associate
Walmart - Rio Rancho, NM 10/2018 - 12/2018
●Kept cash drawer in compliance with overage and shortage standards and handled all assigned change funds and cash receipts.
●Welcomed and greeted customers and offered friendly, knowledgeable assistance.
●Calculated change, accepted declining balance cards and other acceptable forms of payment, and issued receipts to customers.
CNA
Felician Sisters Convent - Rio Rancho, NM 03/2017 - 09/2018
●Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
●Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
●Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
●Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
CNA
Wingate Nursing Home - East Longmeadow, Massachusetts 04/2010 - 07/2016
●Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
●Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms.
●Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
●Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
●Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Receptionist Administrative Assistant
McDonald Auto Body - Hartford, CT 08/2008 - 03/2010
●Managed all customer service and administrative functions including updating calendar, preparing documents and coordinating deliveries.
●Delivered top-notch administrative support to office staff, promoting excellence in all areas of office operations.
●Greeted numerous visitors, including VIPs, vendors and interview candidates.
●Responded to customer inquiries in a clear, concise and friendly manner to establish an excellent first impression.
EDUCATION
Class A CDL License: CDL School
Swift Driving Academy - Phoenix, AZ 2019
High School Diploma: General
High School Of Commerce - Springfield, MA 1995