Data Center Technician

Priscilla Monter

408-***-**** • ***************@*****.*** • San Jose, CA

www.linkedin.com/in/priscilla-monter/

RELEVANT SKILLS

● Python

● SQL, SQL Servers

● Relational Databases

● JavaScript

● Tableau

● ETL

● Power BI

● Spreadsheets, MS Excel

● Customer Service

WORK EXPERIENCE

EdgeconneX Data Centers, Santa Clara, CA August 2021 – Present Data Center Technician I

● Critical systems monitoring to make sure equipment is running 24x7

● Familiarized with EdgeOs Portal ticketing system to work with project management and IT to identify recurring incidents

● Implement and support on the GSOC operating procedures

● Dispatching for on-call technicians from close vendors

● Remote hands for SVcolo customers (rebooting servers, cabling, networking and labeling equipment)

● Support on-site vendor activity via escort and assistance with internal tools JPMorgan Chase & Co., San Jose, CA August 2020 – January 2021 Associate Banker

● Provided customer-focused attitude when welcoming customers into our branch and helping them with their banking needs

● Money handling, check cashing, deposits and vault counting

● Encouraged sales for existing Chase customers to sign up for credit cards, loans, and other Chase banking products

● Built a bond with new and existing customers when seeking assistance and offering Chase Private Client quality services with our team of bankers

● Utilized banking software to retrieve client information, viewing statements and make account adjustments

Best Event Staffing Team, San Jose, CA June 2019 – August 2019 Catering Assistant

● Provided catering services at Stanford University and other well-known campus sites like Facebook, Synopsys, Google, and Levi’s Stadium

● Worked as a team with other staff members to complete tasks on-time in professional event settings EDUCATION

Coding Dojo, San Jose, CA August 2020 – November 2020

● Developed skills in full-stack web development and worked with frameworks such as Bootstrap and Django

● Learned MySQL Fundamentals, data structures and algorithms

● 1000+ hours of coding

Year Up, San Jose, CA March 2020 – January 2021

Year Up is a competitive technical training and career development program that includes college-level courses, professional training, and a six-month internship.

● Specialized training in Data Analytics, including MySQL Workbench, MS Excel, Python (Pandas), HTML, and Tableau

● Accomplished and received Rising Star Award, Top Performer Award, and Professional of the Week CERTIFICATIONS

Name: Vendor:

- Google Data Analytics Certificate (In progress) Google

- Prepare, Clean, Transform and Load Data using Power BI Coursera

- MTA: Database Fundamentals Microsoft

LANGUAGES

English, Spanish – Fluent proficiency

French – Intermediate

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