Integration Specialist Tech Support
Resume:
Robert Wright
Elbert, CO ***** • 719-***-**** • **********.**@*****.***
RESOURCEFUL TECH SUPPORT
HL7 • Scripting & Automation • Backups & Disaster Recovery • Incident Management
Minimized Risk • Increased Uptime • Fostered Business Continuity • Streamlined Loading Process
Vendor Collaboration • Project Management • System Upgrades • Database Security
WORK EXPERIENCE
ADR INC for IBM at Kroger, Blue Ash, OH / Remote Nov 2018 - May 2022
Netezza Database Consultant
● Bolstered database performance by coordinating IBM Support repairs and upgrades.
● Enhanced security by upgrading permissions from individual settings to group/role permissions.
● Averted downtime by monitoring systems for issues and leading troubleshooting efforts.
● Reduced manual workload by automating tasks as needed.
● Added/deleted user accounts and created databases/tables.
● Analyzed performance data, query plans and workload scheduling to optimize performance.
The Select Group, Remote March 2018 - Aug 2018
Project Specialist
● Spearheaded upgrade of provider order and result HL7 interfaces to new lab system in collaboration with 3rd-party vendors.
● Updated Quest Diagnostics management on project status and issues.
● Documented meetings and interface changes.
Themesoft, Denver, CO
Netezza Database Consultant Sep 2017 - Nov 2017
● Reviewed and tightened up user and group permissions.
● Reviewed backups, system and query performance.
● Wrote scripts to load data into tables.
● Stabilized DataStage ETL jobs.
Protiviti, Atlanta, GA
Netezza Database Consultant Nov 2016 - Dec 2016
● Automated database backup and restore processes by developing SQL and shell scripts.
● Reviewed and tightened up user and group permissions.
● Downloaded and installed various database add-ons.
● Conducted sessions to train SQL server DBAs on Netezza DBA basics.
● Reviewed system and query performance.
International Business Machines, Denver, CO April 2010 - Aug 2016
Netezza Database Consultant Feb 2013 - Aug 2016
● Coordinated multiple Netezza projects, working with client representatives and internal/external consultants.
● Scoped, developed, tested, and implemented Netezza database migration strategy for communications firm working in tandem with client team.
● Developed and implemented data extraction and transformation scripts on Netezza for energy firm, working with offshore counterparts.
● Analyzed SQL queries and suggested changes, created users and tables and adjusted permissions for a healthcare firm.
● Analyzed Netezza performance issues for several organizations and recommended improvements.
● Acted as temporary Netezza DBA resource at several firms, managing user accounts, tables and backups.
HL7 Integration Specialist April 2010 - Jan 2013
● Scoped, developed, implemented, and supported 100+ production HL7 communication routes for hospitals, labs, and providers as part of a 24/7 team using a Python-based web app.
Accenx, Remote May 2007 - April 2010
HL7 Integration Specialist
● Scoped, developed, implemented, and supported 100+ production HL7 communication routes for hospitals, labs, and providers as part of a 24/7 team using a Python-based web app.
● Scoped, developed, implemented, and supported HL7 interfaces on eGate for a new lab system go-live.
Catholic Health Initiatives, Denver, CO Mar 2004 - May 2007
HL7 Integration Specialist
● Scoped, developed, implemented, and supported 100+ production HL7 communication routes for hospitals, labs, and providers as part of a 24/7 team using eGate.
Providence Health System, Portland, OR Aug 2000 – Feb 2004
HL7 Integration Specialist
● Provided system administration, maintenance, and database capacity planning.
● Scoped, developed, implemented, and supported 100+ production HL7 communication routes for hospitals, labs, and providers as part of a 24/7 team using eGate.
EDUCATION
Liberty University, Lynchburg, VA 2020
Bachelor of Science, Information Technology
TECHNOLOGIES
Technologies: HL7 • Various integration tools • Jira • Confluence
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