Service Representative Customer
Resume:
Dmicheal Couvson
Las Vegas, NV *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Backroom/stocker
Walmart - Las Vegas, NV
May 2019 to Present
1. Process incoming freight
2. Put labels on stock going in storage fridge
3. Stock carts for stock going to sales floor
4. Change prices and labels on floor on merchandise 5. Clean, sweep, organize shelves with merchandise Automotive Technician
Tesla - Fremont, CA
May 2018 to January 2019
Helped build electric vehicles
Instore shopper
Instacart - Oakland, CA
April 2017 to February 2018
Grocery shopping from mobile phone
Instore shopper
Restaurant Depot - Oakland, CA
May 2016 to October 2017
Grocery shopping for restaurants from mobile phone
● Loading trucks for delivery
Laborer
Labor Ready - San Pablo, CA
January 2010 to September 2017
Construction clean up
● Unloading trucks and setting up stores
● Jobs vary daily
IATSE (local 16) - San Francisco, Ca 7/2016
● Build stages for concert events
● Build conference rooms at moscone center
● Dismantle stages and conference rooms
Meat Packer
Del Monte Meat Co - San Francisco, CA
August 2016 to January 2017
Pick customers order and place in boxes
● Weigh items and bag/tag them
● Clean-up area after done packing
Forklift Driver/Material Handler
Restaurant Depot - San Francisco, CA
June 2015 to August 2016
Stock shelves of product
● Drive stand-up forklift
● Worked in freezer on overnight shift
Customer Service Representative/Call Center
Bath Fitter - Richmond, CA
July 2008 to September 2010
cold calling and door to door sales
outbound calls only
worked with the elderly population
Customer Service Representative
Fry's Electronics - Fremont, CA
January 2009 to September 2009
in-store sales and customer service
Customer Service Representative/Call Center
ANDERSON WINDOW - Hayward, CA
April 2006 to January 2007
cold calling from call center outbound calls
Education
Associate
Laney College - Oakland, CA
2015 to 2016
Chabot College - Hayward, CA
2004 to 2005
Mt. Eden High School - Hayward, CA
2004
Skills
• FORKLIFT (4 years)
• FAST LEARNER (10+ years)
• FORKLIFT CERTIFIED (4 years)
• PUNCTUAL (10+ years)
• Leadership Experience (10+ years)
• Door-to-Door Experience
• Experience with Children
• Delivery Driver Experience
• Materials Handling
• Outbound Sales
• Telemarketing
• Inside Sales
• Cold Calling
• Pallet Jack
• Warehouse Experience
• Order Picking
Certifications and Licenses
Certified Forklift Operator
Drivers License
Assessments
Retail Customer Service — Proficient
January 2020
Comprehending and responding to retail customer needs. Full results: Proficient
Logic & Critical Thinking — Proficient
January 2020
Using logic to solve problems.
Full results: Proficient
Delivery Driver — Expert
January 2020
Interpreting instructions, reading maps, and solving problems. Full results: Expert
Customer Focus & Orientation — Familiar
September 2020
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar
Warehouse associate — Familiar
January 2022
Assesses the tendencies that are important for success in warehouse roles Full results: Familiar
Retail customer service — Familiar
January 2022
Responding to customer situations in a retail setting Full results: Familiar
Mechanical knowledge — Highly Proficient
April 2022
Understanding and applying mechanical concepts and processes Full results: Highly Proficient
Supervisory skills: Motivating & assessing employees — Familiar August 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
● Forklift certified
● Fast learner
● Positive attitude
● Punctual
Background
● Worked with children in Sabbath school and vacation bible school
● Lead groups of 8-15 children of all ages in activities
● Able to positively change behaviour of children with short attention spans
Contact this candidate