Customer Service Sales Manager

Raymond Matte

**** ******* ******* ** *********, TX 77469 Phone: 225-***-**** *******@*******.*** LinkedIn: https://www.linkedin.com/in/raymond-matte-1a762183/

Professional Sales Manager

Independent Insurance agent with a history of surpassing customer and employer expectations. Leverage consultative-sales strengths to nurture relationships and close deals. Employee and agent recruiting. Comprehensive knowledge of financial and insurance products, services and best practices. Strong Executive leadership and Market training.

Specialties:

Personal Insurance: Group health, life, AD&D, Medicare Supplement

Retirement plans: IRA (Traditional and Roth), 401(k), Rollover

Education plans: 529 plans

Long-term-care and estate planning

Experience

Raymond Matte, Independent Sales Representative Baton Rouge, LA

Insurance Sales, 02/2016 to present

Manage all phases of the sales cycle—from prospecting to close and follow-up support. Represent a full line of insurance and financial products, serving as a trusted advisor to businesses and individuals.

Bankers Life and Casualty, Houston and Baton Rouge, LA

05/2013- 02/2016

Unit Sales Manager/Branch Sales Manager

Responsible for recruiting and training all new sales agents.

Provided sound insurance support to all new agents

Earned numerous awards of sales and achievement for years throughout BLC career.

Raymond Matte, Independent Sales Representative Houston, Texas

Insurance Sales, 12/2009 – 04/2013

Manage all phases of the sales cycle—from prospecting to close and follow-up support. Represent a full line of insurance and financial products, serving as a trusted advisor to businesses and individuals.

Bravo Health Houston and San Antonio, Texas

Regional Director and Manager, 07/2009 – 12/2009

Managed all aspects of hiring and training of new employees to market MA plans.

Responsible for all aspects of new Broker recruiting

Responsible for providing and maintaining excellent customer service relationships between Brokers, Members and Physicians

Responsible for the success of all sales goals

Raymond Matte, Independent Sales Representative Houston, Texas

Insurance Sales, 12/2008 – 07/2009

Manage all phases of the sales cycle—from prospecting to close and follow-up support. Represent a full line of insurance and financial products, serving as a trusted advisor to businesses and individuals.

Pyramid Life and Pennsylvania Life Houston, Texas

Senior Branch Manager, 02/2006 – 12/2008

Managed all aspects of hiring and training of new employees.

Responsible for all agency P&L

Responsible for maintaining growth of all agents by providing support and assistance.

Responsible for the success of all areas of marketing and customer service to ensure branch success.

Bankers Life and Casualty Oklahoma City, OK and Baton Rouge, LA

Branch Manager, 04/1999 – 06/2006

Responsible for recruiting and training all new sales agents.

Responsible for all aspects of branch success. Management of employees, training, customer service, meeting and exceeding quotas and all day to day branch needs of the Oklahoma and Baton Rouge offices.

Earned Executive Council award, numerous years throughout BLC career.

Mutual of Omaha and United of Omaha Lafayette, LA

District Manager, 1/1984 – 04/1999

Responsible for recruiting and training all new sales agents.

Responsible for all aspects of branch success. Management of employees, training, customer service, meeting and exceeding quotas and all day to day branch needs of the Oklahoma and Baton Rouge offices.

Earned Chairman’s Council award, numerous years throughout MO career.

Education & Training

Professional Accreditations: CSA –Certified Senior Advisor, CLTC – Certified Long Term Care, LUTCF – Life Underwriter Training Council Fellow, MSAA – Medicare Supplement Accredited Advisor and SMS – Senior Market Specialist.

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