SUSAN J. ANTRICAN
Pembroke Pines, FL 33024
Tel: 954-***-****
******@*******.***
OBJECTIVE: To secure a career opportunity where my skills and abilities can be utilized and expanded to support my employer and coworkers.
EDUCATION: Miami Central Senior High School, Miami, FL (1978)
Dade County Vocational Training Program (1977-1978)
Completed 720 hours in Data Processing Technology (COBOL, CRT)
EXPERIENCE: Transportation Security Administration, Ft. Lauderdale, FL Transportation Security Officer (2006 - 2008) (2011 – Present)
Responsibilities: To protect the transportation system to ensure freedom of movement for people and commerce.
Integrated Regional Laboratories, Ft. Lauderdale, FL
Courier (2004 – 2004)
Responsibilities: To pick up and deliver specimens from local hospitals to Regional Laboratory.
Federal Express (1991 – 2002)
Dispatch (2000 – 2002)
Responsibilities: To ensure couriers' pick-up and deliveries of all packages daily; assigned over one thousand pickups daily to 30-35 drivers, as well as handle customer service issues.
In-Station Trainer (1999 – 2000)
Temporary program to train all new hires in the local stations; taught them safe driving skills, area knowledge, as well as how to perform daily responsibilities as couriers.
Courier (1992 – 1999)
Ran daily route to ensure all packages safely and timely delivered and picked up.
Package Handler (1991 – 1992)
Ensure packages picked up by couriers were loaded into correct outbound containers for timely distribution.
Florida Power & Light Co., Miami, FL (1986 – 1991)
Warehouse Specialist (1989 – 1991)
Responsible for receiving and issuing materials and inventory reconciliation; detailed data entry and on-line processing. Position required full knowledge of inventory management system, warehousing, and its accounting functions. Operated ITT computer system.
Switchboard Operator/Messenger (1987 – 1989)
Sort and distribute large volume of daily incoming/outgoing mail; requisition of office forms/supplies for entire Southeastern Division.
Florida Power & Light Co., Miami, FL (continued)
Meter Reader (1986 – 1987)
Reading daily accounts; rerouting existing and new locations; observed incidents of meter tampering and prepared follow-up reports.
City of Miami – Department of Offstreet Parking, Miami, FL
Parking Enforcement Officer (1984 – 1986)
Daily issuance of citations; court appearances; extensive public relations.
Robert Kranis & Associates, Miami Beach, FL
Process Server (1983 – 1984)
Self-employed, serving subpoenas, summonses, and delivery of various legal court documents.
SUMMARY OF QUALIFICATIONS:
A highly motivated individual, always seeking ways to improve and handle situations; organized and open to suggestions and ideas.
Accustomed to dealing with all levels of professional and support personnel; excellent interpersonal skills.
Extensive customer service and public relations abilities.
Self-motivated; capable of working without supervision; accustomed to accepting and completing responsibilities.
Enthusiastic in general outlook with positive attitude toward objectives.
REFERENCES: Available upon request.