Collection Manager Customer Service
Resume:
HELEN A. RODRIGUEZ
***** ******** **** ** ******, TX 75253
318-***-****. *****************@*****.***
Objective: To obtain a position that will utilize my quality organizational skills, communication skills, and ability to work well with people in a team environment.
Objective: To obtain a position that will utilize my quality organizational skills, communication skills, and ability to work well with people in a team environment.
AUTO CO OF DALLAS DALLAS, TEXAS
Collection Manager/Underwriter, Jan.2008-Nov.2010
Receive and review credit applications from new customers to ensure completion and accuracy.
Approve and rate customers credit applications, verify insurance, and create new loan agreements and close all new deals.
handle all aspects of the insurance to include the processing of insurance claims, verify insurance coverage for new and existing customers, and assign deadlines to provide proof of coverage towards the customers accounts.
Answer multi-phone calls and assist customers with their payments status.
Back up collections department, provide information to customers regarding past due accounts, and collect payments from customers.
All other duties as required.
VP AUTO SALES, DALLAS, TEXAS
Collector/cashier, Oct 2007-Nov.2008
Contacted customers on past due accounts to collect payments.
Received payments, balanced drawer and prepared daily bank deposits.
Verified customer account information on application for approval.
AUTO CITY, DALLAS, TEXAS
Cashier, Jun 2005- Oct 2007
Received payments and balanced drawer and ran daily sales reports.
Took incoming calls and answered questions regarding customer’s accounts.
EDUCATION
NORTH DALLAS HIGH SCHOOL, DALLAS, TEXAS UNITED STATES
ADDITIONAL SKILLS
Bilingual (English Spanish) *10 Key by touch *Microsoft excel and word *Customer service skill *Basic bookkeeping *Courteous/Friendly *Self Motivated *Skip Tracing expert.
14311 Skyfrost Trlr. 89 Dallas, TX 75253
318-***-**** *****************@*****.***
Contact this candidate