Tim McAvoy

Reliable, punctual, self motivated and dedicated employee

Rochester, NY 14612

adto6v@r.postjobfree.com

+1-585-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Service Manager

Van Bortel Chevrolet - Macedon, NY

June 2020 to Present

Vehicle maintenance and upselling needed services-Manage technician productivity, assign and dispatch repairs to suited technician-Customer Service, analyze CSI scores-Product and hop supply ordering- Warranty administration-Safety supervisor. Maintain and control a safe, productive work environment Service Manager

Mazda of West Ridge - Spencerport, NY

October 2017 to Present

Vehicle maintenance and upselling needed services-Manage technician productivity, assign and dispatch repairs to suited technician-Customer Service, analyze CSI scores-Product and hop supply ordering- Warranty administration-Safety supervisor. Maintain and control a safe, productive work environment Service Manager

Brothers Collision and Mechanical - Rochester, NY

January 2015 to October 2017

Manage technician production, maintain a safe, productive work environment-Collision estimating, taking insurance photo snapshots, customer service, service advising, upselling needed service, vehicle maintenance-promoting new cutting edge preventative maintenance packages Marketing Associate

Will Foods - Buffalo, NY

March 2013 to January 2015

Meeting with chefs, owners,General managers to design and coordinate menus, food and cooking demonstrations, cleaning solution demos and safe handling practices, food delivery, goodness sales, kitchen equipment maintenance and service. Assist chefs in setting new trends-assist in food show demos and cooking at or above high standards

Service Manager

Education

Associate in Culinary Arts

Niagara County Community College - Niagara Falls, NY January 2007 to May 2009

Associate's degree in Business Law

Bryant and Stratton College - Greece, NY

January 2000 to June 2002

Skills

• Auto Service Management

• Automotive Repair

• Service Technician Experience

• Upselling

• Vehicle Maintenance

• Microsoft Office, Reynolds and Reynolds, alldata, many computer applications

• Safety Management

• Collision Repair and estimating

• Customer Service Skills-highest CSI score in the Northeastern Region(Mazda)

• Production Management

• Food Handling

• Sales Management

• Delivery Driver Experience

• Brake Repair

• Retail sales

• Sales

• Outside sales

• Microsoft Excel

• Computer literacy

• Customer service

• Microsoft Office

• Microsoft Outlook

• Culinary Experience

• Suspension

• Transmissions

• Oil Change

• Mechanic Experience

• Time management

• Leadership

• Management

• Store management

• Negotiation

• Food preparation

• Restaurant experience

• Restaurant management

• Data entry

• Automotive diagnostics

• Team management

• Mechanical Knowledge

• Equipment Repair

• Supervising experience

• Cooking

• English

• Microsoft Word

• Microsoft Powerpoint

Certifications and Licenses

ServSafe, Mazda product knowledge, NYSI license

Food Handler Certification

Motor Vehicle Inspection License

Assessments

Sales fit — Proficient

October 2020

Assesses personality traits that are important for sales roles. Full results: Proficient

Sales skills — Highly Proficient

October 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Highly Proficient

Supervisory skills: Motivating & assessing employees — Proficient June 2021

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient

Work style: Reliability — Highly Proficient

October 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Filing & organization — Proficient

October 2020

Arranging and managing information or materials using a set of rules. Full results: Proficient

Cooking skills: Basic food preparation — Highly Proficient October 2020

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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